unexpected shutdowns

[hamandoph]

my old computer often would just shut down for no reason....and i got the
blue screen a lot. dell's answer was to restore the computer and put the
software back on. then the hard drive went and i had so many problems trying
to get different things to work. Dell just sent me a brand new updated
computer as a replacement. I've had it one week and I've had about 5
unexpected shut downs for no reason. I've read some of the posts, but I
don't see what could be causing this...unless vista isn't compatable with my
programs. I have norton 360, creative memory manager, itunes, aol. ms
office 2000...that's about it. I always use the same programs. does anybody
know if this could be a compatability problem?

 

[Carey Frisch [MVP]]

Windows Vista Performance and Reliability Monitoring Step-by-Step Guide
http://technet2.microsoft.com/WindowsVista/en/library/ab3b2cfc-b177-43ec-8a4d-0bfac62d88961033.mspx


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

my old computer often would just shut down for no reason....and i got the
blue screen a lot. dell's answer was to restore the computer and put the
software back on. then the hard drive went and i had so many problems trying
to get different things to work. Dell just sent me a brand new updated
computer as a replacement. I've had it one week and I've had about 5
unexpected shut downs for no reason. I've read some of the posts, but I
don't see what could be causing this...unless vista isn't compatable with my
programs. I have norton 360, creative memory manager, itunes, aol. ms
office 2000...that's about it. I always use the same programs. does anybody
know if this could be a compatability problem?

 

[Nonny]

my old computer often would just shut down for no reason....and i got the
blue screen a lot. dell's answer was to restore the computer and put the
software back on. then the hard drive went and i had so many problems trying
to get different things to work. Dell just sent me a brand new updated
computer as a replacement. I've had it one week and I've had about 5
unexpected shut downs for no reason. I've read some of the posts, but I
don't see what could be causing this...unless vista isn't compatable with my
programs.

Ya THINK?

I have norton 360, creative memory manager, itunes, aol. ms
office 2000...that's about it. I always use the same programs. does anybody
know if this could be a compatability problem?

Two different computers, same problem even on a NEW one... that's for
sure.