Unable to View Shared Mailbox Contacts in Address List

  • Thread starter Thread starter Guest
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G

Guest

I have created a shared mailbox that is used and monitored by up to 8 people.
We currently share a contacts folder in the public folders but i want to
move this to the contacts folder in the shared mailbox. The problem i have
come across is that i cannot make the contacts folder in the shared mailbox
available to the 4 users in the address list. When they create a new message
and click on TO, i need them to be able to see the shared contacts folder.

i have found one way to achieve this but it is very messy - it involves
creating a profile on each pc that connects to the shared mailbox and the
users primary mailbox. It means that the user needs to run Outlook by
clicking on a modified shortcut (the shortcut target needs to be changed to
point to the new profile).

Does anyone have any suggestions on how this can be easily achieved?
 
The messy way is the only way to set up the profile correctly. Maybe you
should be thinking about why you want to use a mailbox folder instead of a
public folder?
 
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