Hi Chris,
Thanks for a great reply! I'll make sure that your experience
helps someone else if we ever encounter the same problem.
My theory based on the extensive details you posted below is
that the installation program was trying to write to the DVD player,
and of course failed because the CD was "read only" and therefore
the installation concluded that you don't have sufficient rights to
write to the DVD and suggested you use an Administrator's account.
Although OE isn't my forté, you should be able to copy and paste
the contents of your old "News and Mail" storage folder into your
new one. Overwrite any files when prompted to. Good luck!
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| First, sorry for the long delay, Jimmy...
|
| Second - what a time I've had with this! To cut a long story short, Victor
| at MS support was sure that it was a security issue and lastly suggested
| that I do a defrag. Well, I'd already done that to no avail but it got me
| wondering about the security access to the drives... And your re-location of
| My Docs my have been related. (I've no experience or knowledge to back that
| lot up with, just plain guessing!)
|
| Anyway, I decided to re-size the D drive to see - but I forgot that I'd
| taken the DVD/CD-RW drive out (my laptop runs hot sometimes, so I usually
| use it without the drive installed). When it rebooted, all the drive letters
| had been re-assigned. Ahhhhhhhhhhhh! This caused numerous problems - not
| least the deletion of all my e-mails because OE recreated a new Store
| Folder... But I digress again.
|
| I put the DVD drive back in but before I changed the drive letters back I
| thought I'd have a go at installing FS2002. I had the disks copied to D
| drive from a few weeks ago, but I got the 'Unable to verify media...' error.
| But the CDs worked fine! It's all installed and working correctly now, and I
| have sorted most of the problems with the drive letter changes (but still
| lost all my e-mails since the last back up - very irritating to say the
| least).
|
| Still, it's working now, so thanks for all your help, Jimmy (& Victor at MS
| support). I don't really understand why it was such a pain before or why
| drive letter changes should make such a difference (to only one program),
| but it works and that's good enough for me! At last!
|
| Cheers,
|
| Chris
|
| "Jimmy S." <Private> wrote in message
| | : Hi Chris,
| :
| : Maybe it doesn't like the non-standard My Documents location.
| : If you can change that back to it's default location it might work,
| : especially if you can create the target game directory in advance.
| :
| : Please keep all the info you posted quoted in your reply, thanks.
| :
| | : | My drives are: A: floppy, C: Windows partition, D: programs partition,
| E:
| : | DVD/CD-RW, F: Memory Stick, G: My Documents partition, H: Temp File
| : | partition, I: Page File partition, J: big empty space partition. (K: is
| also
| : | used for removable drives.) They are all NTFS (Win XP Pro).
| : |
| : | When I try to install FS2002, I get a screen asking if I want Acrobat
| Reader
| : | installed (No), Windows Media Player (No) and, sometimes, a screen tells
| me
| : | that DirectX has failed to install (all these are already installed to
| their
| : | latest releases).
| : |
| : | Then I get the default install option to 'J' (or 'I' if the 'J'
| partition is
| : | removed). Changing this to 'D' (but still using the default 'Program
| : | Files/Microsoft Games/FS 2002') I get the following error (which is
| : | different from before - see below):
| : |
| : | "The path you selected specifies an invalid drive or the folder is
| invalid,
| : | incomplete, too long, or write-protected. Enter a full path with the
| drive
| : | letter; for example, J:\Program Files\Microsoft Games\FS2002."
| : |
| : | I have heard from Victor at MS Support who had me do all sorts of weird
| and
| : | wonderful things with the security settings (using MMC - never touched
| that
| : | before!). I set all drive partitions to 'green tick' (allowing access,
| as
| : | far as I understand it) but the problem is still there. I have e-mailed
| him
| : | back and will probably hear from him next week...
| : |
| : | Jimmy, would you be able to even guess why this problem only affects
| FS2002
| : | and none of the other programs I've installed? I have just installed
| Monte
| : | Cristo's City Trader to 'D' drive quite happily. Of course, if you have
| a
| : | life and want to live it, I will quite understand if you just say 'I
| have no
| : | idea, now bog off''! (Hell, I would!)
| : |
| : | Thanks again for all you time & effort, Jimmy.
| : |
| : | Cheers,
| : |
| : | Chris
| : |
| : |
| : | "Jimmy S." <Private> wrote in message
| : | : Hi Chris,
| : | :
| : | : Here's a few questions, which might shine some light on the problem.
| : | : I don't guarantee that I can solve it for you, but I might be able to
| at
| : | : least provide a path towards a solution.
| : | :
| : | : What does your drive setup look like?
| : | : Which letters are assigned to CD or DVD drives?
| : | : Which letters are assigned to hard drives/partitions,
| : | : and which file system are they formatted with?
| : | :
| : | : At what point in the install do you get that error message?
| : | :
| : | : --
| : | : Cheers, Windows XP MVP Shell / User
| : | : Jimmy S.
|
http://mvp.support.microsoft.com
| : | :
| : | : _________________________________________________________
| : | :
| : | : "Chris Burson"
| : | : | I've tried these things now, Jimmy, but nothing worked
| unfortunately...
| : | : |
| : | : | "Jimmy S." <Private> wrote in message
| : | : | :
| : | : | : 1. Create another Administrator user account and install the game
| : | using
| : | : | it.
| : | : |
| : | : | This got the same error message that I intially received, "File name
| is
| : | : | invalid or too long, drive is write protected...' etc.
| : | : |
| : | : | : 2. Try copying the entire CD to your hard drive and then run the
| : | : | : setup / installation program from there. To copy the CD
| click:
| : | : | : My Computer, Right-Click the CD, Choose "Copy",
| : | : | : then Right-Click on your Hard Drive, Choose "Paste".
| : | : |
| : | : | The same result as suggestion no. 1.
| : | : |
| : | : | : 3. ... If you prefer the manual method, then follow the steps
| below:
| : | : | :
| : | : | : To change the policy with the policy editor, using an
| Administrators
| : | : | account,
| : | : | : Click Start / Control Panel and Click Administrative Tools
| : | : | : Click on "Local Security Policy" to start that Application
| : | : | :
| : | : | : Click the + to expand Local Policies / Click on Security
| Options
| : | : | : In the list on the Left right look for the following
| entry:
| : | : | : "Devices: Restrict CD-ROM access to locally logged-on user
| : | only"
| : | : | : If it says Enabled, right click on it / Properties /
| : | select
| : | : | Disabled.
| : | : | : If it was already Disabled leave it alone. Close
| the
| : | : | Application.
| : | : |
| : | : | The option here was already set to Disabled (and remains so).
| : | : |
| : | : | : 4. Try the CD Troubleshooting tips at both
|
http://tinyurl.com/2387c
| : | and
| : | : | :
http://support.microsoft.com/default.aspx?kbid=321641
| : | : |
| : | : | There was not much here that helped, though it did prompt me to try
| the
| : | : | installation via an external USB drive, but I got the same results
| as
| : | listed
| : | : | at the end of this thread (only recognising about 2 GB of each drive
| : | etc.),
| : | : | i.e. the same results as the internal DVD drive. (I didn't try
| changing
| : | the
| : | : | internal DVD drive letter because that messed up several other
| programs
| : | last
| : | : | time - especially those that only run from their CD.)
| : | : |
| : | : | I'll try Victor as MS support again but I think he's rather given up
| me
| : | with
| : | : | this! If anything else comes to mind, please let me know.
| : | : |
| : | : | Thanks again for your time & effort, Jimmy,
| : | : |
| : | : | Cheers,
| : | : |
| : | : | Chris
| : | : |
| : | : | : "Chris Burson" wrote in message
| : | : | : | That's very nice of you, Jimmy. The message reads:
| : | : | : |
| : | : | : | "Could not verify installation media. Click cancel to end setup
| or
| : | retry
| : | : | to
| : | : | : | attempt to continue. For more information, see Readme, which is
| : | : | available on
| : | : | : | the root of disk 1."
| : | : | : |
| : | : | : | (Readme is no use at all!) I am the only account on this
| computer &
| : | am
| : | : | set
| : | : | : | to Administrator.
| : | : | : |
| : | : | : | Jimmy, I am also trying to get this resolved with MS online
| support,
| : | but
| : | : | : | with no luck. (I've not heard anything from them since the
| 11th...)
| : | I
| : | : | shall
| : | : | : | post the last message & response below. Note that the problem
| has
| : | : | changed a
| : | : | : | little since Victor suggested trying Win98/2000 mode.
| : | : | : |
| : | : | : | Any help is much appreciated,
| : | : | : |
| : | : | : | Cheers,
| : | : | : |
| : | : | : | Chris
| : | : | : |
| : | : | : | "Jimmy S." <Private> wrote in message
| : | : | : | : Hi Chris,
| : | : | : | :
| : | : | : | : Make sure you're using an administrators account to install FS
| : | 2002.
| : | : | : | : If the problem continues, post back with the exact error
| message
| : | : | : | : again, and I'll research the knowledge base to see if it's a
| known
| : | : | issue.
| : | : | : | :
| : | : | : | : "Chris Burson" wrote in message
| : | : | : | : |
| : | : | : | : | When I try to install FS2002, I get the above error message.
| The
| : | : | game
| : | : | : | : | installed fine on my old computer - any ideas why this is
| : | happening?
| : | : | : | : | (Running WinXPP)
| : | : | : | : |
| : | : | : | : | Cheers,
| : | : | : | : |
| : | : | : | : | Chris
| : | : | : | : |
| : | : | : | :
| : | : | : | : --
| :
| : --
| : Cheers, Windows XP MVP Shell / User
| : Jimmy S.
http://mvp.support.microsoft.com
| :
| :
| : Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| : Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call /
| Contact
| : MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| : My advice is donated "AS IS" without warranty; nor do I confer any
| rights.
| : _________________________________________________________
| :
| :
|
|