Unable to use System Restore

[Guest]

Every time I try to get to System Restore, I get an error (Typed below).
Anyone have any ideas.
Error Message: An exception occurred while trying to run
“C:\Windows\system32\shell32.dll,Control_RunDLL
“C:\Windows\system32\sysdm.cplâ€,Systemâ€

Any help is appreciated.
Errol

 

[Patti MacLeod]

Hi Errol,

One or more of the System Restore files may have become corrupted. See if
reinstalling System Restore helpsto resolve the problem.

Open Windows Explorer or My Computer, ensure that Tools>Folder Options>View
is set to Show hidden files and folders, navigate to the inf folder. Locate
the sr.inf file, right-click on it and then select Install.



Regards,

 

[Guest]

Thanks Patti for the response. I did what you suggested, but still had to
tell it where the update files were, then had to use my XP original disk for
a file that was missing. Up and running now.
Thanks
Errol;

 

[Patti MacLeod]

You're welcome. Glad to hear that System Restore is up and running now




Regards,