AdibB said:
The problem started when I turned on my computer and was unable to boot
because I was told that a system32 file was corrupted and to try and
repair
it using the CD. Since I had lost my WindowsXP upgrade CD I tried using my
WindowsXP CD which came with my laptop and was able to boot successfully
with
all my files appearing back again except that most of them won't open
because
I receive the message: Windows cannot access the specified device, path,
or
file. You may not have the appropriate permissions to access the item.
When I first booted up after the installation I was asked to register my
WindowsXP which I successfully did using a phone line connection because
my
broadband won't work either. I simply keep getting the same message.
I know I did a stupid thing using a WindowsXP disc which was labeled "For
distribution with a new Dell PC only.
Now I would like to find a way to undo the damage while saving my files.
Thanks.
If you can log onto the compuer through the administrator account, you may
be able to fix the
permissions by taking ownership of the files and folders. Help & Support has
detailed instructions.
If this doesn't work, then you remove the drive from the laptop and install
it into a 2.5 inch portable
drive enclosure. Install the disk on another computer (all you would need is
a USB connection). Then copy those files that you really
to a CD disk with the other computer. Since a member of the administrators
group can do whatever is needed whenever
it is needed, do all of this with the administrators account.
Replace the disk in your laptop and make a clean install of Windows XP. Be
certain to install the Dell utilities with the disk
that came with your laptop. The fine manual describes how to do this in
great detail. Finally, after you have the computer
operational, copy your files from the CD to wherever they should go.
I understand the you have a Dell Windows XP CD and that you formerly owned
the XP SP2 upgrade CD.
If you lost the later, you can obtain a copy from Microsoft. If you lost
the former, you can buy a replacement from Dell.
You should also have a Dell utilities disk which you must have in your
possession before starting any of this procedure.
Jim