Unable to send or receive mail

  • Thread starter Thread starter Denise
  • Start date Start date
D

Denise

Get this error message when trying to send or receive mail. My internet is
still working so can't be modem problem. Any suggestions please?

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.clear.net.nz', Server: 'pop.clear.net.nz',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
 
That type of error is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off your antivirus email scanning function does not resolve
your problem, consider upgrading to Windows Live Mail, because it
is less prone to suffering bad effects from overly intrusive antivirus
programs: http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 

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