Can't send or receive mail

[racechristy]

Yesterday started out fine... all of a sudden, I can't receive or send mail.
I keep getting an error message. This is it:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.att.yahoo.com', Server: 'pop.att.yahoo.com',
Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Does anyone know who to fix this? Any help would be appreciated!
Thanks,

 

[John Inzer]

Yesterday started out fine... all of a sudden, I can't receive or
send mail. I keep getting an error message. This is it:

Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Account: 'pop.att.yahoo.com', Server:
'pop.att.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): Yes,
Error Number: 0x800CCC0F

Does anyone know who to fix this? Any help would be appreciated!
Thanks,

=============================================
Maybe the following article would be worth a look:

(813514) Troubleshooting error messages
that you receive when you try to send and
receive e-mail in Outlook and Outlook Express
http://support.microsoft.com/?kbid=813514

--

Volunteer J - MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Dave]

Which anti-virus program do you use, and do you have it set to scan emails?
Windows Mail does not play well well that.

 

[racechristy]

Thank you John for your input... I tried going to the link that you provided.
Under method 2...where it says to verify your account settings... I did
steps 1 & 2, but when I got to step 3... I don't even have a "Mail" in my
control panel... so I can't continue on with the next steps.... now I'm
really lost... I do have mail... but why doesn't it show?
Any ideas on what to do next?
Thanks,

 

[racechristy]

Hi Dave, yes I do have McAfee virus... but it has never stopped me from
sending and receiving before and it just stopped yesterday... I was getting
mail and able to send until about 2pm CDT... then I started getting this
message. I did go into my Mcafee and disable the email scan and I still get
the same error message. Any other ideas?
Thanks,

 

[Dave]

Some say, that with McAfee , it a matter of "when", not "if" .... it will
cause a problem.

If you've disable email scanning, and rebooted your computer, and still get
this error message, you may have to remove the account settings and re-enter
them in WM. Sometimes they get corrupted.


--
Dave N.
MS-MVP (Mail)
Windows 7 Ultimate
http://download.live.com/wlmail

 

[John Inzer]

Thank you John for your input... I tried going to the link that you
provided. Under method 2...where it says to verify your account
settings... I did steps 1 & 2, but when I got to step 3... I don't
even have a "Mail" in my control panel... so I can't continue on with
the next steps.... now I'm really lost... I do have mail... but why
doesn't it show?
Any ideas on what to do next?
Thanks,

================================================
That applies to Microsoft Office Outlook 2003 and Outlook 2007...
I suspect you may be running Outlook Express.

--

Volunteer J - MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[racechristy]

Thanks Dave! I removed the account settings and re-entered them and that
worked! And thank you John for your help too!

 

[Gary VanderMolen [MVP]]

What you should learn from this is that McAfee *will* corrupt your Windows
Mail account sooner or later.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm