UNABLE TO SEND EMAILS


B

Bruce

I'm having the same problem as others I can receive mail but cannot send any
Is it something to do with the lastest MS updates

An unknown error has occurred. Subject 'test', Account: 'pop.virgin.net',
Server: 'smtp.virgin.net', Protocol: SMTP, Server Response: '554 5.7.1
<END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay', Port:
25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F
 
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G

Guest

Bruce said:
I'm having the same problem as others I can receive mail but cannot send
any
Is it something to do with the lastest MS updates

An unknown error has occurred. Subject 'test', Account: 'pop.virgin.net',
Server: 'smtp.virgin.net', Protocol: SMTP, Server Response: '554 5.7.1
<END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay',
Port:
25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F

Error messages about relaying usually mean that your connection to the
server cross over from one internet provider's equipment to another's
before they reach the server. For wireless connections, this can mean that
your computer has decides to use your neighbor's wireless server today
instead of your own, and therefore the connection starts out through your
neighbor's internet provider's equipment. In such a case, connections to
port 25 are often blocked.

Ask virgin.net if they allow sending outgoing mail through some port
other than port 25, and if so, where to find their instructions for this.
Just trying all the ports is a very slow way to find out, since there are
about 65,000 ports available and it's unlikely that more than a few
of them will accept outgoing mail.
 
G

Gary VanderMolen

The problem is that your Internet connection is coming from some
source other than Virgin. Are you sending from a portable laptop
away from home?
 
S

Steve181

Hi,
Try a hard reset on your wireless router, easiest way is to power the router
down for 30 seconds then turn back on, I had exactly this problem with my
Linksys and a hard reset cured the problem.
 
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C

Chris

Interestingly enough I am also on Virgin and have started getting the same
message in the last few days.
 
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