Unable to recover delete items in outlook

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Cureently I have Office 2007 installed. When I delete an email from the
deleted Items, and have the Deleted Items folder highlighted, I should be
able to go to Tools, 'Recover Deleted Items', and in the box that pops up
should be my email, as well as any previous that were deleted. When I do
this, the box pops up, but no emails show up in it, not even the one i just
deleted. Is there a setting somewhere that has to be turned on in order for
this to work?
 
Are you using Microsoft Exchange? These "soft deleted" items are only
available if you have an Exchange backend
 
It also depends if Deleted Item Retention is turned on in Exchange.
 
Yes, Microsoft Exchange. Other users with Office 2003 are able to access.
 
Other people with Office 2003 are able to access Deleted Items deleted from
Trash. Would ahve to double check with other people with Office 2007.
 
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