Hi,
As more issues of this sort are showing up lately, i think this may be
caused by malware / trojan etc. It's a good idea to do a clean-up. Follow
the advice given in the following pages:
Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html
The Parasite Fight - Quick Fix Protocol:
http://aumha.org/a/quickfix.php
Once you're sure that the system is clean, disable the System Restore
restrictions. Follow this:
Click Start/Run and type REGEDIT
Navigate to the following key:
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore
In the right-pane,
Delete the value "DisableConfig"
Delete the value "DisableSR"
For Windows XP Professional, you can accomplish the above task using Group
Policy Editor as well. Details follows:
Click Start/Run and type GPEDIT.MSC
Navigate to this path:
=>Computer Configuration
==>Administrative Templates
===>System
====>System Restore
In the right-pane, do the following:
Double-click "Turn off System Restore" to "Not Configured"
Double-click "Turn off Configuration" to "Not Configured"
More Information:
------------------
"Turn off System Restore" corresponds to "DisableSR" registry value
-> With this Policy is turned ON, the System Restore tab may be missing
in My Computer Properties. Also, when you run System Restore (rstrui.exe),
you receive this message:
[Msg] "System Restore has been turned off by group policy. To turn on
System Restore, contact your domain Administrator." [/Msg]
"Turn off Configuration" corresponds to "DisableConfig" registry value
-> With this Policy turned ON, the System Restore tab will remain
displayed but the user cannot configure the SR options. It reads "disabled
by Group Policy"
