system restore and windows update disabled???

[Guest]

Just got a new computer and both of these are disabled.

When I attempt to run windows update, I get the message "Error number:
0x8DDD0003] Network policy settings prevent you from using this website to
get updates for your computer"

When I attempt to run system restore, I get the message "System Restore had
been turned off by group policy. To turn on System Restore, contact your
domain administrator."

Both services are set to "automatic", and I can't find anyplace using the
group policy editor where these are turned off. Any ideas on how to get
these enabled? Thanks

 

[Guest]

Forgot to mention - I have XP Pro SP2 on my computer.

 

[Rock]

Just got a new computer and both of these are disabled.

When I attempt to run windows update, I get the message "Error number:
0x8DDD0003] Network policy settings prevent you from using this website to
get updates for your computer"

When I attempt to run system restore, I get the message "System Restore
had
been turned off by group policy. To turn on System Restore, contact your
domain administrator."

Both services are set to "automatic", and I can't find anyplace using the
group policy editor where these are turned off. Any ideas on how to get
these enabled? Thanks

For system restore see this:
http://windowsxp.mvps.org/srpolicy.htm

 

[Rock]

Just got a new computer and both of these are disabled.

When I attempt to run windows update, I get the message "Error number:
0x8DDD0003] Network policy settings prevent you from using this website to
get updates for your computer"

When I attempt to run system restore, I get the message "System Restore
had
been turned off by group policy. To turn on System Restore, contact your
domain administrator."

Both services are set to "automatic", and I can't find anyplace using the
group policy editor where these are turned off. Any ideas on how to get
these enabled? Thanks

For windows update there are quite a few links here:
http://www.google.com/search?hl=en&lr=&q=windows+update+disabled+by+administrator