unable to open files from CD

[Ranjit]

Have peculiar problem. I am unable to install files from
some CDs. For eg was trying to download Acrobat6 from a
CD which arrived with a magazine but it just wont install
though I can see the contents. While I have XP I am
runnign an older version of MS Office.

 

[S.Sengupta]

Hello!Ranjit!
put the same CD
into other CD drive (CDR/RW and vice versa) and retry.
Some times the files are also remain corrupted and either they are
very slow to open or not don't open at all.
with regards/
ssg/pronetworks.org

 

[Rick \Nutcase\ Rogers]

Hi Ranjit,

Common installation problems are usually cured by restarting the machine,
then....

1) Delete the contents of the temp folders, there may be a file in there
interfering with the setup routine of the installer.

C:\Windows\temp
C:\Documents and Settings\<username>\local settings\temp

2) Turn off all other running programs, especially your antivirus software.
Use ctrl+shift+escape, if necessary, to "end task".

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone