CD does not start

[Beyond X]

After installing XP on a new disk everything appeared normal. I was able
to install a few applications from their cds. Then I attempted to
install an application from a downloaded file, but it did not work. So I
installed MS frame works and windows installer. Then I was able to
install the application from the downloaded file.
When I attempted to install another application from its cd (with
autorun), nothing happened, namely it fail to start. If I force the
setup.exe from Explorer, the error message shows up: "the application
configuration is incorrect".
Thinking for unknown reasons some damage might have happened to OS
files, I tried to repair the possible OS damage, I booted from XP cd and
attempted to repair using R. It proceeded almost like a new
installation. But the problem is persisting. This problem happens to
other application cds (including mobo cd), too, indicating that the
problem has nothing to do with kinds of applications but that it results
from the OS's mechanism.
Can someone tell me what is going on and how I can fix it? What is the
application configuration?

 

[Beyond X]

SP2
As I stated there was no problem until I installed an application from
the downloaded installation file. Therefore SP version does not seem to
be the cause of the problem. In fact I installed drivers for onboard
devices (Ethernet, audio, etc) from the cd for the mobo after xp
installation.

 

[Mark Adams]

After installing XP on a new disk everything appeared normal. I was able
to install a few applications from their cds. Then I attempted to
install an application from a downloaded file, but it did not work. So I
installed MS frame works and windows installer. Then I was able to
install the application from the downloaded file.
When I attempted to install another application from its cd (with
autorun), nothing happened, namely it fail to start. If I force the
setup.exe from Explorer, the error message shows up: "the application
configuration is incorrect".
Thinking for unknown reasons some damage might have happened to OS
files, I tried to repair the possible OS damage, I booted from XP cd and
attempted to repair using R. It proceeded almost like a new
installation. But the problem is persisting. This problem happens to
other application cds (including mobo cd), too, indicating that the
problem has nothing to do with kinds of applications but that it results
from the OS's mechanism.
Can someone tell me what is going on and how I can fix it? What is the
application configuration?
.

What Service Pack level are you at? You may need to go to Windows Update and
get additional updates to .net Framework. You said the mobo CD doesn't run;
how did you install the mobo drivers?

 

[Mark Adams]

SP2
As I stated there was no problem until I installed an application from
the downloaded installation file. Therefore SP version does not seem to
be the cause of the problem. In fact I installed drivers for onboard
devices (Ethernet, audio, etc) from the cd for the mobo after xp
installation.

Well, I would try installing SP3 and going to Windows Update and getting
your OS up to date. Then try the applications again. I've never had install
problems with any applications with SP3 and updates to .net Framework.

 

[Beyond X]

Thanks for response.
Your suggestion to upgrade to SP3 was well taken.
Actually my attempt to upgrade to SP3 led to a totally surprising
discovery. My first attempt failed with the error message: An Internal
Error Occurred. Frustrated, I googled and ended up with an MS KB, which
says that in order to solve the problem I should go to
C:\Windows\Svcpack.log and see if there are texts: "Trying
CheckVLKForBlock again" and "Error: CheckVLKForBlock failed", and that
if found, the cause of the problem is corrupted or altered registry key
in preinstalled program.
To my surprise the KB note names a graphic software called 'Picture
Publish 10' as an example for such problem-causing applications, and
this is exactly the application that I downloaded and installed before
CD drive problem! Then I followed the offered method to correct the
registry element. Voila! my CD device started working even before SP3
was installed. (I installed SP3 anyway.)
Without your suggestion I couldn't have arrived at such an unforeseeable
solution. Thank you very much for your thought and time.

 

[Mark Adams]

Thanks for response.
Your suggestion to upgrade to SP3 was well taken.
Actually my attempt to upgrade to SP3 led to a totally surprising
discovery. My first attempt failed with the error message: An Internal
Error Occurred. Frustrated, I googled and ended up with an MS KB, which
says that in order to solve the problem I should go to
C:\Windows\Svcpack.log and see if there are texts: "Trying
CheckVLKForBlock again" and "Error: CheckVLKForBlock failed", and that
if found, the cause of the problem is corrupted or altered registry key
in preinstalled program.
To my surprise the KB note names a graphic software called 'Picture
Publish 10' as an example for such problem-causing applications, and
this is exactly the application that I downloaded and installed before
CD drive problem! Then I followed the offered method to correct the
registry element. Voila! my CD device started working even before SP3
was installed. (I installed SP3 anyway.)
Without your suggestion I couldn't have arrived at such an unforeseeable
solution. Thank you very much for your thought and time.

Good to see that you got it sorted.