Unable to open default folders

[Henk]

After upgrading from Outlook 2000 to Outlook XP, the
following error message displays:

Unable to open your default e-mail folders. The .DLL file
for the information service could not be found. MAPI was
unable to load the information service PSTPRX.DLL. Be sure
the service is correctly installed and configured.

I have run the detect and repair utility to no avail.
Also reinstalled Office XP,but again no help.

I'm running under Windows XP.
What to do?

 

[Jocelyn Fiorello [MVP - Outlook]]

See if the information in the following MSKB article helps:

http://support.microsoft.com/default.aspx?scid=kb;[LN];293058

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
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