Unable to Open "Add/Remove Windows Components" from Control Panel Add/Remove Programs

[Erehwon]

I am unable to open "Add/Remove Windows Components" in WinXP (all updates
current). When I try I get an error message that reads:

"Setup was unable to open information file wbemoc.inf. Contact your system
administrator. The specific error code is 0x2 at line 2088999411."

Any suggestions?

 

[Jerry]

Did you search the \windows\inf folder to see if that file was even there?

 

[Ramesh, MS-MVP]

Extract a new copy of wbemoc.inf from the XP CD. The target folder is
C:\Windows\Inf\

Use the following as examples:
http://windowsxp.mvps.org/ocmsn.htm
http://windowsxp.mvps.org/sysocerror.htm
http://www.winhelponline.com/articles/34/1/Error-"Setup-library-comsetup.dll-could-not-be-loaded"-while-opening-Add{47}Remove-Windows-Components

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I am unable to open "Add/Remove Windows Components" in WinXP (all updates
current). When I try I get an error message that reads:

"Setup was unable to open information file wbemoc.inf. Contact your system
administrator. The specific error code is 0x2 at line 2088999411."

Any suggestions?

 

[Erehwon]

No wbemoc.inf file in \windows\inf folder, just a wbemoc.pnf file. There
are wbemoc.inf files in a c:\i386 folder and in a c:\windows\I386 folder,
however - both the same size. Do I simply copy one of those to the
C:\windows\inf folder or do I need to extract the file from the original CD
to the C:\windows\inf folder?

 

[Ramesh, MS-MVP]

The i386 folder maintains a compressed version of the file ( namely
"wbemoc.in_" ). You'll have to expand the file from that location (or from
the XP CD).

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


No wbemoc.inf file in \windows\inf folder, just a wbemoc.pnf file. There
are wbemoc.inf files in a c:\i386 folder and in a c:\windows\I386 folder,
however - both the same size. Do I simply copy one of those to the
C:\windows\inf folder or do I need to extract the file from the original CD
to the C:\windows\inf folder?

 

[Erehwon]

Thanks. "Add/Remove Windows Components" now opens. Had to expand the
wbemoc.inf file from c:\i386 and then copy wordpad.inf from the
servicepackfiles\I386 folder. I'd like to know what removed these ".inf"
files and what else might still be missing.

 

[Ramesh, MS-MVP]

Glad that helped, Erehwon.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks. "Add/Remove Windows Components" now opens. Had to expand the
wbemoc.inf file from c:\i386 and then copy wordpad.inf from the
servicepackfiles\I386 folder. I'd like to know what removed these ".inf"
files and what else might still be missing.