G
Guest
Hi
Can anyone help? I am unable to install my Logitech Messenger Web cam
drivers etc, I am usung XP Home Edition with service pack 2, I have tried
installing the latest exe file (qc848enu.exe) from the Logitech site and
using their Clean Boot advice but it is the same, all appears to be ok and
installing the camera software but then Windows reports an error "Device
Removal Module has encountered a problem and needs to close" then it freezes
and will not even close? I have sent a error report but not received a reply
or any thing.
The report contains "AppName: deldev.exe AppVer: 8.4.7.1031 ModName:
ntdll.dll" etc, not sure if this will help?
Has any one seen this before and knows how to fix it? This is on a Medion PC
with Win XP pre-loaded and other applications install fine. I have never
tried this kind of help before and hope I do not have to format & reload XP
again!!
Mike
Can anyone help? I am unable to install my Logitech Messenger Web cam
drivers etc, I am usung XP Home Edition with service pack 2, I have tried
installing the latest exe file (qc848enu.exe) from the Logitech site and
using their Clean Boot advice but it is the same, all appears to be ok and
installing the camera software but then Windows reports an error "Device
Removal Module has encountered a problem and needs to close" then it freezes
and will not even close? I have sent a error report but not received a reply
or any thing.
The report contains "AppName: deldev.exe AppVer: 8.4.7.1031 ModName:
ntdll.dll" etc, not sure if this will help?
Has any one seen this before and knows how to fix it? This is on a Medion PC
with Win XP pre-loaded and other applications install fine. I have never
tried this kind of help before and hope I do not have to format & reload XP
again!!
Mike