Unable to get to Repair option

G

Guest

When booting my laptop hangs at the Windows screen - (MS logo & scrolling bar
below) and the bars keeps scrolling.

Tried to repair using CD but when i press R to repair i get a plethura of
error msgs (0x00000050 page_fault_in_non-paged_area)(0x0000000a
IRQL_not_less_or_equal) and the latest (ox0000007e)

Been all over MS support sight and nothing pertains except the link that
says it could be the sdbot virus, but how can i remove it if i can't even get
to any prompts.
 
S

Steve Parry

Todd said:
When booting my laptop hangs at the Windows screen - (MS logo & scrolling
bar below) and the bars keeps scrolling.

Tried to repair using CD but when i press R to repair i get a plethura of
error msgs (0x00000050 page_fault_in_non-paged_area)(0x0000000a
IRQL_not_less_or_equal) and the latest (ox0000007e)

Been all over MS support sight and nothing pertains except the link that
says it could be the sdbot virus, but how can i remove it if i can't even
get to any prompts.

Have you tried reinstalling to the same directory?
 
G

Guest

Haven't tried a re-install yet...question-since this is the bosses laptop and
he has info on there he should've saved to the net drive but didn't, will
that info disappear or would a re-install provide an upgrade option?
 
B

burmanh

this could be one of 2 things
your HDD has gone Kaput or your bios is screwed up
possible solutions:
1>remove the battery from the laptop & press the power button for 8
seconds (this drains out all the settings)
reboot the laptop
see if ot does an IDE configuration. (if it is a dell go to the bios &
press ALT+E then Alt+F(you hear a beep) then ALT+B (reboots your
laptop)

2> in the bios turn off the hard drive restart then go back to bios &
turn it on (Setting should be AUTO)

3> check the date & Time on the laptop BIOS make sure it is correct

4> If it is an HP or Compaq call the recyclers & dispose off the junk.
(LOL just kidding)
 
M

Malke

Todd said:
Haven't tried a re-install yet...question-since this is the bosses
laptop and he has info on there he should've saved to the net drive
but didn't, will that info disappear or would a re-install provide an
upgrade option?

Since this is your boss's laptop, retrieve the data first. Boot the
laptop with either Knoppix or a Bart's PE and get the data off. If the
laptop won't boot with either of those rescue systems, there is
probably a hardware failure.

In that case, pull the hard drive and slave it in a working Windows
machine. You will need a laptop hard drive adapter. If this works, you
will be able to get the data off using the working Windows install.

If the hard drive can't be accessed that way, you can run a drive
diagnostic utility on it. Get the utility from the hard drive mftr. and
do a thorough test. If the drive fails, it will need to be replaced.

*WARNING*: If the drive is making any loud clicking and/or grinding
noises and the data is crucial DO NONE OF THE ABOVE. The more you work
with a failing hard drive the less your chance of retrieving the data.
In that case - or if you can't get anything off the drive because it
has failed - pack it off to a professional data recovery company. I
like DriveSavers (www.drivesavers.com) but there are others such as
Ontrack and Seagate Data Recovery. These companies are not inexpensive,
but only your boss can determine the value of his data.

If the hard drive is healthy and you get the data off, you can then put
it back in the original machine and do a Repair Install, Clean Install,
or whatever is necessary knowing that you won't lose the boss' data.

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install

Malke
 

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