Unable to End or Uninstall Process

[husky86]

I uninstalled an old version of Kaspersky antivirus today. There didn't seem
to be any problems associated with the uninstall process. After
uninstalling, I restarted my system (Windows XP, Service Pack 3).

Yet when I go to the Processes tab, I find that one of the Kaspersky
processes is still running: kavsvc.exe.

Right-clicking on the process and choosing Delete, I am presented with the
window "Access Denied." There is nothing that I can do to stop the process.
Furthermore, there doesn't seem to be anything that I can do -- nothing that
I know of -- where I can get rid of this process.

Does anyone have any suggestions as to how I might permanently delete this
process from my computer?

 

[Malke]

I uninstalled an old version of Kaspersky antivirus today. There didn't
seem
to be any problems associated with the uninstall process. After
uninstalling, I restarted my system (Windows XP, Service Pack 3).

Yet when I go to the Processes tab, I find that one of the Kaspersky
processes is still running: kavsvc.exe.

Right-clicking on the process and choosing Delete, I am presented with the
window "Access Denied." There is nothing that I can do to stop the
process. Furthermore, there doesn't seem to be anything that I can do --
nothing that I know of -- where I can get rid of this process.

Does anyone have any suggestions as to how I might permanently delete this
process from my computer?

1. Check on Kaspersky's website to see if they have a removal tool.

2. Go into Safe Mode and set the service to Disabled. To get into Safe Mode,
repeatedly tap the F8 key as the computer is starting up. Then use your
arrow key to select Safe Mode. Once there:

Start>Run>services.msc [enter]

Scroll down to the Kaspersky service, double-click it to get its Properties,
and set it to Disabled. Check to see if there are any other Kaspersky
services and do the same.

Malke

 

[Gerry]

Husky

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.

You could try renaiming in Safe Mode and then try deleting.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[husky86]

Thanks very much for these suggestions! I will have the opportunity to try
these tomorrow (Monday, June 16). I will be back in touch on this post if
they do not work.