Unable to download updates

[William]

There is this update for Windows Defender called Definition Update for
Windows Defender - KB915597 (Definition 1.57.1556.0) that i failed to
install. When i install it, the next time i log in, it is still in the
Windows Update, waiting to be installled. It keeps hapening when i install it.

 

[Ǝиçεl]

Hello William,

In windowsupdate.log scroll to the very end of this log file, and then
work back to the beginning of that last update attempt.
-

Do a manual visit to Windows Update with Internet Explorer.

Select the Windows Defender update

[ Start > Windows Update or open IE, click Tools, Windows Update ]

When the installations/update fail, close IE.

Now go to Start > Run > type in

%windir%\windowsupdate.log

Click OK or press Enter

Please post the last 50 or so lines of the WindowsUpdate.log into your reply
and hopefully, we'll see what the issue is.



Ǝиçεl
-=-

 

[Ǝиçεl]

Hello William,

In windowsupdate.log scroll to the very end of this log file, and then
work back to the beginning of that last update attempt.
-

Do a manual visit to Windows Update with Internet Explorer.

Select the Windows Defender update

[ Start > Windows Update or open IE, click Tools, Windows Update ]

When the installations/update fail, close IE.

Now go to Start > Run > type in

%windir%\windowsupdate.log

Click OK or press Enter

Please post the last 50 or so lines of the WindowsUpdate.log into your reply
and hopefully, we'll see what the issue is.



Ǝиçεl
-=-

 

[Bill Sanderson]

Please go to the Microsoft Security Portal and download the latest update
there. If that is successful, it may clear up the problem by itself--keep
an eye on it and see if it auto-updates within a week or so.

www.microsoft.com/security/portal

go to the right column, and download the 32-bit definitions for Windows
Defender, unless you are certain you are running a 64-bit Windows version.

 

[Bill Sanderson]

Please go to the Microsoft Security Portal and download the latest update
there. If that is successful, it may clear up the problem by itself--keep
an eye on it and see if it auto-updates within a week or so.

www.microsoft.com/security/portal

go to the right column, and download the 32-bit definitions for Windows
Defender, unless you are certain you are running a 64-bit Windows version.