unable to display security information on registry to set permissi

[Guest]

Install of HP Image zone s/w cannot create registry values (from user and adm
acct)and when I use regedit (from adm)to try to change the permissions I get
the msg "unable to display security information"
....on Dell 6000 using XP home edition installed 12/2005. Have used a
registry tool to do a cleanup and that did not show a problem. Ran dcomcnfg
as suggested by HP forum but could not see a problem

 

[Doug Knox - [MS-MVP]]

Check on HP's web site for a newer version of ImageZone. And specifically
look for a patch for it that addresses this specific issue.

 

[Guest]

Thanks. I looked on web site as you suggested and did not see a patch
specifically for this error and those listed were from 2006. The CD that I
can purchase is also old- 4/2006 -which would be the version I have - I
thiink - as I just purchased this scanner.
I kind of thought that, since I can't look at the permission on any key
using regedit ,that I somehow have messed up something else having to do with
security controls.

 

[Doug Knox - [MS-MVP]]

No, there are some registry keys that an Administrator can't even look at.
You could try a Bart's PE CD. This creates a bootable "mini" version of
Windows where you can run REGEDIT and bypass the permissions to make
changes. But you would have to know the exact key that needs to be changed.

http://www.nu2.nu/pebuilder/

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com

 

[Guest]

That sounds really scary! I do know exactly what keys need to be changed as
the install lists those that fail. (Is this like safe-mode? I found
instructions for installing the s/w in that mode on HP but no mention that
this would help my problem). Guess I could try Bart's. Thanks.

 

[Doug Knox - [MS-MVP]]

No, its not like Safe Mode. Its an adaptation of the Windows
Pre-installation Environment. I've found it to be an invaluable tool for
recovering systems that have been infected with malware/virus's. Being able
to edit the Registry "off-line" means that the little nasties can't keep
re-inserting themselves into the Registry.

What you will need to do, though is look at
http://www.dougknox.com/xp/tips/xp_adv_reg_editing.htm. This will show you
how to load the actual Windows Registry hive into REGEDIT. What Regedit
will see under Bart's is not what is actually in memory when Windows is
running.

Basically, once you're in the Bart's environment, run Regedit. Click File,
Load Hive and browse to the actual Windows\System32\config folder and load
the Software hive (no extension). You'll be prompted for a name, I use
LoadedHive or LoadedKey. Then expand that Registry branch until you get to
the setting you need to change.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com