Partial security installation


C

Cyber12

My computer is a Windows XP PRO, SP3 OS.
I attempted to upgrade my security suite CA2007 to CA ISS 2010 and I was
only able to partially install it.
A windows installer message kept popping up asking to install a file from a
temp folder and showing the registry's Source List product code.
I used regedit to look up the code and it belongs to a "AMRT.msi". Looking
for this file on the Web; I think it could possibly be malware. It is not
doing anything-I think-it is just there in the registry.
This pop up message from Windows Installer is preventing me from installing
AntiVirus software on my computer.(I only have a Firewall and Windows
Defender)
My question is this:
Can I safely delete the product subkey CodeFolder with all its three
subfolders: SourceList, Media and Net as a solution to reinstall the CA
software?
Or is there a standard solution to address this kind of Windows Installer
error?
Please reply help, and, if more information is needed please explain what.
Thanks
 
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M

MowGreen

Cyber12 said:
My computer is a Windows XP PRO, SP3 OS.
I attempted to upgrade my security suite CA2007 to CA ISS 2010 and I was
only able to partially install it.
A windows installer message kept popping up asking to install a file from a
temp folder and showing the registry's Source List product code.
I used regedit to look up the code and it belongs to a "AMRT.msi". Looking
for this file on the Web; I think it could possibly be malware. It is not
doing anything-I think-it is just there in the registry.
This pop up message from Windows Installer is preventing me from installing
AntiVirus software on my computer.(I only have a Firewall and Windows
Defender)
My question is this:
Can I safely delete the product subkey CodeFolder with all its three
subfolders: SourceList, Media and Net as a solution to reinstall the CA
software?
Or is there a standard solution to address this kind of Windows Installer
error?
Please reply help, and, if more information is needed please explain what.
Thanks

Suggest you post this issue to the CA Internet Security suite forum
http://homeofficeforum.ca.com/homeofficeforum/forumdisplay.php?f=14


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked
 

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