Unable to delete 2 emails from inbox

[tigeress357]

My Aunt just got her new vista with windows mail and within 2 days got a
phishing email and a smutty spam email before she got her junk filters set.
Now for some reason the Will NOT DELETE. we have tried everything from drag
and drop to move to folder and setting the filters so it would move then to
the junk folder and nothing works . i have gone through windows KB and vista
help and support and found nothing that worked. i have searched everywhere
but can't seem to find anything that might help. Any suggestions?

 

[robertosegarelli]

My Aunt just got her new vista with windows mail and within 2 days got a
phishing email and a smutty spam email before she got her junk filters
set.
Now for some reason the Will NOT DELETE. we have tried everything from
drag
and drop to move to folder and setting the filters so it would move then
to
the junk folder and nothing works . i have gone through windows KB and
vista
help and support and found nothing that worked. i have searched everywhere
but can't seem to find anything that might help. Any suggestions?

 

[Guest]

My Aunt just got her new vista with windows mail and within 2 days got a
phishing email and a smutty spam email before she got her junk filters
set.
Now for some reason the Will NOT DELETE. we have tried everything from
drag
and drop to move to folder and setting the filters so it would move then
to
the junk folder and nothing works . i have gone through windows KB and
vista
help and support and found nothing that worked. i have searched everywhere
but can't seem to find anything that might help. Any suggestions?

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

 

[Gary VanderMolen]

Go to http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
and read through the sections labeled FIRST and SECOND.

 

[tigeress357]

Thanks to all hope one of these works.