Unable to create a profile on one of our servers

[Hank Arnold]

We have a Windows 2000 Advanced Server domain where two servers are running
TS in application mode. They are both also Citrix MetaFrame XPa servers. I
can create an AD account on the DC and then log onto CITRIX1 and it creates
a profile for me. My problem is that when I try and log the user onto
CITRIX2, I get the message:

"Windows cannot log you on because the profile cannot be loaded.Contact your
network administrator."

When I go to the event log for CITRIX2 (the DC's log has no errors), I see
two Event 1000 warnings from source Userenv:

The first one says "RegLoadKey failed. Return value The parameter is
incorrect. for C:\Documents
and Settings\testtest\ntuser.dat". The second one is just the pop up message
that I showed earlier.

The problem exists whether I log on using the Citrix ICA client or an RDP
connection. I've gone through the MS Knowledge base with no success.

We had a problem Last Friday with Terminal Services Licensing that required
I remove and re-install it. The TS licensing server is not one of the Citrix
servers. I contacted MS and asked if this was related to the other problem
and they felt it was a profile loading/unloading problem and Said I needed
to submit another support call.

Any suggestions?

 

[Guest]

Please upgrade to latest Service Pack and check it the
problem continues.

http://www.microsoft.com/windows2000/downloads/servicepack
s/sp4/default.asp

Also, please disable any anti-virus and check if it
resolves this issue.

 

[Guest]

check out the service offered by MS here
http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en.

 

[Hank Arnold]

Upgrading to SP4 is not a current option. There are too many known problems
and post SP4 fixes required for Citrix MetaFrame.

Real-time Protection is already off on the server.

 

[Hank Arnold]

I had already gotten the program earlier. I installed it and no
improvement....

 

[tomich]

We had a problem Last Friday with Terminal Services Licensing tha
required
I remove and re-install it. The TS licensing server is not one of th
Citrix
servers. I contacted MS and asked if this was related to the othe
problem
and they felt it was a profile loading/unloading problem and Said
needed
to submit another support call.

Any suggestions?

Problems with user profiles not successfully unloading have bee
finally fully addressed here:

http://tinyurl.com/2h3yl

This service finally fixes the long-term problem we've had with roamin
profiles intermittently not synchronizing to their home server,
symptom of the profile not being able to unload from the registry. I
should fix any other profile unloading problems as well


-
tomic