Corrupt Roaming Profiles

M

Matt Mustain

Hello all,

Recently I have noticed error messages in the Event Viewer suggesting a
roaming profile is corrupt. A temp fix is to wait for the end user to logoff
and clear their profile. It is getting a bit frustrating because the messages
are random. It does not only happen on certain servers. Until recently I
thought the issue for a user was resolved by clearing their profile. I’ve had
3 now where the corruption has reappeared. And because users are being logged
on with a temp profile then no printers are available and any Favorites or
MyDocs they save will not be retained. Our vendor support group has ruled out
Citrix being the culprit.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1508
Date: 2/24/2009
Time: 7:48:14 AM
User: NT AUTHORITY\SYSTEM
Computer: CTX servername
Description:
Windows was unable to load the registry. This is often caused by
insufficient memory or insufficient security rights.

DETAIL - The configuration registry database is corrupt. for C:\Documents
and Settings\username\ntuser.dat

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1510
Date: 2/24/2009
Time: 7:48:15 AM
User: username
Computer: CTX servername
Description:
Windows cannot load your profile because it may be corrupted. Contact your
administrator.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1511
Date: 2/24/2009
Time: 7:48:33 AM
User: username
Computer: CTX servername
Description:
Windows cannot find the local profile and is logging you on with a temporary
profile. Changes you make to this profile will be lost when you log off.

Farm details:
- Eleven HP DL360 G3 servers running PS4.5 with the latest hotfixes and
rollups
- UPHClean is installed
- Roaming profiles stored on \\servername\profiles$\username
- Offline Caching is disabled on all profile servers
- Made registry edit PoolUsageMaximum=80, then 60, then 50, then 40 and
PagedPoolSize=ffffffff according to
[http://support.microsoft.com/?id=312362]

Any help would be GREATLY appreciated!
 
M

Matt Mustain

Problem solved!

5 of my 12 profile servers still had offline caching enabled. I made the
change to those 5 and rebooted them. No more offline messages.

The three other messages were not related to the first. Those profiles were
legitimately corrupt. After clearing those (which totaled about 20) I did not
get anymore messages.
 

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