Unable to connect to server."

[Toppiegtrs]

Error Message:
----------------------------------------------------------------------------------
"Unable to connect to server."
Configiguration:
Account:news.telkomsa.net
Protocol: NNTP
Port: 119
Secure(SSL):0
Code:800ccc0e
-----------------------------------------------------------------------------------
Operating System: Windows Vista Business Edition
eMail/News Reader program: Windows Mail
Internet connection: Via dial-up modem.
Antivirus Program:

Problem: reading eMail messages - !
Reading/connecting to Newsgroups/servers
I find connecting to servers come up with above error message.
However, after trying for a few minutes, it finally does connect
and newsgroup messages download fine.
This condition is prevalent now for past 7 days.
This is unusual since I had no problem connecting to news servers before.
I have not installed any new programs for more than 30 days.
Please help.
email address: (e-mail address removed)

 

[Guest]

Error Message:
----------------------------------------------------------------------------------
"Unable to connect to server."
Configiguration:
Account:news.telkomsa.net
Protocol: NNTP
Port: 119
Secure(SSL):0
Code:800ccc0e
-----------------------------------------------------------------------------------
Operating System: Windows Vista Business Edition
eMail/News Reader program: Windows Mail
Internet connection: Via dial-up modem.
Antivirus Program:

Problem: reading eMail messages - !
Reading/connecting to Newsgroups/servers
I find connecting to servers come up with above error message.
However, after trying for a few minutes, it finally does connect
and newsgroup messages download fine.
This condition is prevalent now for past 7 days.
This is unusual since I had no problem connecting to news servers before.
I have not installed any new programs for more than 30 days.
Please help.
email address: (e-mail address removed)

Looks like time to ask telkomsa.net if their newsgroups server is having
problems, such as being overloaded. Also, if you are running without
any antivirus program, you may have a virus that is causing problems.

Also, have you ever had a Norton or McAfee antivirus program
installed on that computer, even one of the free trial versions that often
come already installed on new computers? Their uninstall programs
often fail to remove the parts that cause problems in Windows Mail.
A recent version of the Trend antivirus program also causes problems
in Windows Mail, so don't use it as a replacement. We can recommend
replacements that are free for home users and don't cause problems
in Windows Mail.

 

[Toppiegtrs]

Thanks for info.
I am running NORTON Antivirus preinstalled on my system and updated current.
Will talk to telkoms support re. overloaded servers. I've also tried
Antispyware Doctor to check for spyware.. Was found to be clean.
BE HAPPY

 

[Guest]

You're welcome.

Most versions of the Norton antivirus program eventually cause problems
in Windows Mail, so be prepared to come back here.