unable to cache mail when connected with VPN

[Guest]

One customer of mine use Outlook 2003 with cached mode.

Although he is able to sync his mail offline when connected to LAN, he can't
syncronize his mail then connected with VPN.

I can't find any settings for this - anyone?

Regards Bjørnar

 

[Roady [MVP]]

What errors does he encounter?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Guest]

No error, and he is able to read the mail. But when he open Outlook without
connection, the new mail is not cached offline.

Everything works fine with LAN.

What errors does he encounter?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

One customer of mine use Outlook 2003 with cached mode.

Although he is able to sync his mail offline when connected to LAN, he
can't
syncronize his mail then connected with VPN.

I can't find any settings for this - anyone?

Regards Bjørnar

 

[Roady [MVP]]

And Cached Mode is enabled and he can read the old e-mails off-line? Tried
recreating the ost-file already?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

No error, and he is able to read the mail. But when he open Outlook
without
connection, the new mail is not cached offline.

Everything works fine with LAN.

What errors does he encounter?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
in
message news:[email protected]...

One customer of mine use Outlook 2003 with cached mode.

Although he is able to sync his mail offline when connected to LAN, he
can't
syncronize his mail then connected with VPN.

I can't find any settings for this - anyone?

Regards Bjørnar

 

[Guest]

Yes - also tried to creat the ost file again. But today I am reinstalling his
computer for some other reasons - we'll see how it works.

The sync works fine from LAN but not VPN. But both times he is able to read
all new mails. Strange thing. Seems to me there could be a setting "not
syncronize when connected below 10MB" or something - but doesnt think this is
possuble in Outlook 2003.

Regards Bjørnar

And Cached Mode is enabled and he can read the old e-mails off-line? Tried
recreating the ost-file already?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

No error, and he is able to read the mail. But when he open Outlook
without
connection, the new mail is not cached offline.

Everything works fine with LAN.

What errors does he encounter?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
in
message One customer of mine use Outlook 2003 with cached mode.

Although he is able to sync his mail offline when connected to LAN, he
can't
syncronize his mail then connected with VPN.

I can't find any settings for this - anyone?

Regards Bjørnar