Unable to access or view other comps on network

[Guest]

I have 2 computers on network both behind a D-link router. Both can access
the internet. Upstairs computer can see workgroup and ping downstairs
computer but can not access files on downstairs computer(Access Denied
warning). The downstairs computer can ping upstairs computer and and router
as well but is unable to see workgroup at all. Also gettng (Access Denied
warning) . This must be a software setting or config that is not right.
Please help. Thanks.

 

[Chuck]

I have 2 computers on network both behind a D-link router. Both can access
the internet. Upstairs computer can see workgroup and ping downstairs
computer but can not access files on downstairs computer(Access Denied
warning). The downstairs computer can ping upstairs computer and and router
as well but is unable to see workgroup at all. Also gettng (Access Denied
warning) . This must be a software setting or config that is not right.
Please help. Thanks.

There are various reasons for the "...access denied..." error.

Please provide ipconfig information for each computer, so we can diagnose your
problems.
Start - Run - "cmd" - Type "ipconfig /all >c:\ipconfig.txt" into the command
window. Open Notepad, make sure that Format - Word Wrap is NOT checked!, open
file c:\ipconfig.txt, copy and paste entire contents into your next post.
Identify operating system (by name, version, and SP level) with each ipconfig
listing.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Guest]

Here is the info you requested.

Upstairs computer
Name Brandie
Workgroup Home

Windows XP SP2

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brandie
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection
Physical Address. . . . . . . . . : 00-E0-18-3F-80-20
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Saturday, March 12, 2005
12:18:01 PM
Lease Expires . . . . . . . . . . : Tuesday, May 17, 2005 12:18:01 PM


Downstairs computer
Name Kevin
Workgroup Home

Windows XP SP2

Windows IP Configuration



Host Name . . . . . . . . . . . . : KEVIN

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-11-2F-6A-EC-5D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : Tuesday, March 15, 2005 9:46:46 AM

Lease Expires . . . . . . . . . . : Friday, May 20, 2005 9:46:46 AM

 

[Chuck]

Here is the info you requested.

Upstairs computer
Name Brandie
Workgroup Home

Windows XP SP2

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brandie
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection
Physical Address. . . . . . . . . : 00-E0-18-3F-80-20
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Saturday, March 12, 2005
12:18:01 PM
Lease Expires . . . . . . . . . . : Tuesday, May 17, 2005 12:18:01 PM


Downstairs computer
Name Kevin
Workgroup Home

Windows XP SP2

Windows IP Configuration



Host Name . . . . . . . . . . . . : KEVIN

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-11-2F-6A-EC-5D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : Tuesday, March 15, 2005 9:46:46 AM

Lease Expires . . . . . . . . . . : Friday, May 20, 2005 9:46:46 AM

OK, let's enumerate the symptoms.

Take the following code (everything inside the "#####"). (Please verify
computer names and ip addresses).

Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight then
Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V) into
Notepad. Verify, and correct, names and addresses if necessary.
Save the Notepad file as "cdiag.cmd", as type "All Files", into the root folder
"C:\".
Run it by Start - Run - "c:\cdiag".
Wait patiently.
When Notepad opens up displaying c:\cdiag.txt, first check Format and ensure
that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A Ctrl-C)
and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and online.

#####

@echo off
set FullTarget1=Brandie 192.168.0.100
set FullTarget2=KEVIN 192.168.0.101
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.0.1
Set Version=V1.2
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% (Targets %FullTargets%) >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target - Full %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target - Ping Only %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
)
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

#####

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Guest]

CDiagnosis V1.2
Start diagnosis for BRANDIE (Targets Brandie 192.168.0.100 KEVIN
192.168.0.101 127.0.0.1)


Target - Full Brandie

"ping Brandie"

Pinging Brandie [192.168.0.100] with 32 bytes of data:Reply from
192.168.0.100: bytes=32 time<1ms TTL=64Reply from 192.168.0.100: bytes=32
time<1ms TTL=64Reply from 192.168.0.100: bytes=32 time<1ms TTL=64Reply from
192.168.0.100: bytes=32 time<1ms TTL=64Ping statistics for 192.168.0.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip
times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms
"net view Brandie"

Shared resources at Brandie

Brandie

Share name Type Used as Comment

-------------------------------------------------------------------------------
C Disk
Printer Print hp photosmart 7700 series
Printer2 Print hp deskjet 5100 series
SharedDocs Disk
The command completed successfully.


Target - Full 192.168.0.100

"ping 192.168.0.100"

Pinging 192.168.0.100 with 32 bytes of data:Reply from 192.168.0.100:
bytes=32 time<1ms TTL=64Reply from 192.168.0.100: bytes=32 time<1ms
TTL=64Reply from 192.168.0.100: bytes=32 time<1ms TTL=64Reply from
192.168.0.100: bytes=32 time<1ms TTL=64Ping statistics for 192.168.0.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip
times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms
"net view 192.168.0.100"

Shared resources at 192.168.0.100

Brandie

Share name Type Used as Comment

-------------------------------------------------------------------------------
C Disk
Printer Print hp photosmart 7700 series
Printer2 Print hp deskjet 5100 series
SharedDocs Disk
The command completed successfully.


Target - Full KEVIN

"ping KEVIN"

Ping request could not find host KEVIN. Please check the name and try again.
"net view KEVIN"


Target - Full 192.168.0.101

"ping 192.168.0.101"

Pinging 192.168.0.101 with 32 bytes of data:Request timed out.Request timed
out.Request timed out.Request timed out.Ping statistics for 192.168.0.101:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
"net view 192.168.0.101"


Target - Full 127.0.0.1

"ping 127.0.0.1"

Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32
time<1ms TTL=64Reply from 127.0.0.1: bytes=32 time<1ms TTL=64Reply from
127.0.0.1: bytes=32 time<1ms TTL=64Reply from 127.0.0.1: bytes=32 time<1ms
TTL=64Ping statistics for 127.0.0.1: Packets: Sent = 4, Received = 4, Lost
= 0 (0% loss),Approximate round trip times in milli-seconds: Minimum =
0ms, Maximum = 0ms, Average = 0ms
"net view 127.0.0.1"

Shared resources at 127.0.0.1

Brandie

Share name Type Used as Comment

-------------------------------------------------------------------------------
C Disk
Printer Print hp photosmart 7700 series
Printer2 Print hp deskjet 5100 series
SharedDocs Disk
The command completed successfully.


Target - Ping Only www.yahoo.com

"ping www.yahoo.com"

Pinging www.yahoo.akadns.net [216.109.118.73] with 32 bytes of data:Reply
from 216.109.118.73: bytes=32 time=25ms TTL=52Reply from 216.109.118.73:
bytes=32 time=18ms TTL=52Reply from 216.109.118.73: bytes=32 time=16ms
TTL=52Reply from 216.109.118.73: bytes=32 time=19ms TTL=52Ping statistics for
216.109.118.73: Packets: Sent = 4, Received = 4, Lost = 0 (0%
loss),Approximate round trip times in milli-seconds: Minimum = 16ms,
Maximum = 25ms, Average = 19ms

Target - Ping Only 66.94.230.32

"ping 66.94.230.32"

Pinging 66.94.230.32 with 32 bytes of data:Reply from 66.94.230.32: bytes=32
time=84ms TTL=49Reply from 66.94.230.32: bytes=32 time=84ms TTL=49Reply from
66.94.230.32: bytes=32 time=84ms TTL=49Reply from 66.94.230.32: bytes=32
time=95ms TTL=49Ping statistics for 66.94.230.32: Packets: Sent = 4,
Received = 4, Lost = 0 (0% loss),Approximate round trip times in
milli-seconds: Minimum = 84ms, Maximum = 95ms, Average = 86ms

Target - Ping Only 192.168.0.1

"ping 192.168.0.1"

Pinging 192.168.0.1 with 32 bytes of data:Reply from 192.168.0.1: bytes=32
time<1ms TTL=63Reply from 192.168.0.1: bytes=32 time<1ms TTL=63Reply from
192.168.0.1: bytes=32 time<1ms TTL=63Reply from 192.168.0.1: bytes=32
time<1ms TTL=63Ping statistics for 192.168.0.1: Packets: Sent = 4,
Received = 4, Lost = 0 (0% loss),Approximate round trip times in
milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms
End diagnosis for BRANDIE


CDiagnosis V1.2
Start diagnosis for KEVIN (Targets BRANDIE 192.168.0.100 KEVIN 192.168.0.101
127.0.0.1)


Target - Full BRANDIE

"ping BRANDIE"

Ping request could not find host BRANDIE. Please check the name and try again.


"net view BRANDIE"


Target - Full 192.168.0.100

"ping 192.168.0.100"



Pinging 192.168.0.100 with 32 bytes of data:



Reply from 192.168.0.100: bytes=32 time<1ms TTL=64

Reply from 192.168.0.100: bytes=32 time<1ms TTL=64

Reply from 192.168.0.100: bytes=32 time<1ms TTL=64

Reply from 192.168.0.100: bytes=32 time<1ms TTL=64



Ping statistics for 192.168.0.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"net view 192.168.0.100"

Shared resources at 192.168.0.100

Brandie

Share name Type Used as Comment

-------------------------------------------------------------------------------
C Disk
Printer Print hp photosmart 7700 series
Printer2 Print hp deskjet 5100 series
SharedDocs Disk
The command completed successfully.


Target - Full KEVIN

"ping KEVIN"



Pinging KEVIN [192.168.0.101] with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 192.168.0.101:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


"net view KEVIN"

Shared resources at KEVIN

Kevin

Share name Type Used as Comment

-------------------------------------------------------------------------------
C Disk
Printer Print HP DeskJet 932C
Printer2 Print hp deskjet 930c series
SharedDocs Disk
The command completed successfully.


Target - Full 192.168.0.101

"ping 192.168.0.101"



Pinging 192.168.0.101 with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 192.168.0.101:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


"net view 192.168.0.101"


Target - Full 127.0.0.1

"ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"net view 127.0.0.1"


Target - Ping Only www.yahoo.com

"ping www.yahoo.com"



Pinging www.yahoo.akadns.net [216.109.117.204] with 32 bytes of data:



Reply from 216.109.117.204: bytes=32 time=18ms TTL=52

Reply from 216.109.117.204: bytes=32 time=17ms TTL=52

Reply from 216.109.117.204: bytes=32 time=16ms TTL=52

Reply from 216.109.117.204: bytes=32 time=19ms TTL=52



Ping statistics for 216.109.117.204:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 16ms, Maximum = 19ms, Average = 17ms



Target - Ping Only 66.94.230.32

"ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=82ms TTL=49

Reply from 66.94.230.32: bytes=32 time=85ms TTL=49

Reply from 66.94.230.32: bytes=32 time=102ms TTL=49

Reply from 66.94.230.32: bytes=32 time=81ms TTL=49



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 81ms, Maximum = 102ms, Average = 87ms



Target - Ping Only 192.168.0.1

"ping 192.168.0.1"



Pinging 192.168.0.1 with 32 bytes of data:



Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127



Ping statistics for 192.168.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


End diagnosis for KEVIN

 

[Chuck]

<SNIP CDiags>

OK, the problem is clearly with Kevin.

Brandie can't access or ping Kevin. Kevin can't even ping itself, though it can
access (net view) itself, and it can access and ping Brandie (by ip address
only).

My guess is a firewall on Kevin needs to be configured or un installed. What
AntiVirus product does it have?

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Danny Kile]

OK, let's enumerate the symptoms.

Take the following code (everything inside the "#####"). (Please verify
computer names and ip addresses).

Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight then
Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V) into
Notepad. Verify, and correct, names and addresses if necessary.
Save the Notepad file as "cdiag.cmd", as type "All Files", into the root folder
"C:\".
Run it by Start - Run - "c:\cdiag".
Wait patiently.
When Notepad opens up displaying c:\cdiag.txt, first check Format and ensure
that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A Ctrl-C)
and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and online.

#####

@echo off
set FullTarget1=Brandie 192.168.0.100
set FullTarget2=KEVIN 192.168.0.101
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.0.1
Set Version=V1.2
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% (Targets %FullTargets%) >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target - Full %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target - Ping Only %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
)
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

#####

Chuck, sorry to jump in here however I was wondering if I may use your
scrip file? I know you are posting it in public newsgroup and you do not
have a copyright info., however, I just thought I would ask first.

Thank you,

Danny

--
Danny Kile
Please reply to the Newsgroup ONLY

"Dogs come when they're called, CATS take a message and get back to
you." Mary Bly

 

[Guest]

I am using Norton Personal Firewall...

 

[Chuck]

Chuck, sorry to jump in here however I was wondering if I may use your
scrip file? I know you are posting it in public newsgroup and you do not
have a copyright info., however, I just thought I would ask first.

Thank you,

Danny

Danny,

I appreciate your asking for permission. CDiag is open source, and has
intentionally simple features.
- Uses native operating system commands.
- As few lines as possible, to simplify copying by inexperienced folks needing
help.
- Lines are short, to prevent word wrap when posting (to prevent execution
errors when code is run).
- It's customised by hand, unique for each case, so YOU are responsible for
making it run properly.

CDiag code is subject to improvement without notice. And there's always room
for improvement. ;-)

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.