Unable to access any outlook 2003 files

[Guest]

When I open my Outlook 2003, all my files (inbox, sent, etc.) that I attempt
to open display a variation of the following message.

"Unable to display the folder. An error occurred that prevented the file
C:\Documents and Settings\Frank and Cathy\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst from being saved. Close and then restart
all mail-enabled applications."

I have closed and re-started, re-installed the Outlook 2003 program, done
Norton anti-virus check, etc...all with no success. Has anyone encountered
this problem before?

(By the way, I was in the process of sending emails containing photographs
when this occurred.)

 

[Kirrin Jones]

Sounds like a corrupted .pst file. Close Outlook and run the scanpst.exe
program, which should be located on your machine somewhere (do a search).

HTH