Two personal folders

[KathrynBassett]

New computer, new installation, copied my old outlook.pst over top of
the newly made one. After a couple of issues already fixed, everything
working right now except that there are two copies of my personal
folder. Identical in all respects. When mail comes in to one, it's in
the other as well. I changed the "name" of one to my husband's name. So
now, there is "David" and "Personal Folder", still identical except
name.

Now I'm used to having more than one pst open at a time (I store old
stuff in "clientsoutlook.pst etc) and usually I can just right click
and choose to close the pst. However, I can not for the life of me
close this extra copy of Personal Folder.

Why are there two and how do I close the extra one?

 

[Russ Valentine [MVP-Outlook]]

Why would you do that? Anyone who reads this group knows that you can never
overwrite a PST file without corrupting your profile, which you have now
done.
Read the myriad posts in these groups or read the Help Files on how to
migrate data correctly.
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

 

[KathrynBassett]

Well, now, I didn't know that, did I? And I didn't know about this
group until yesterday. Overwriting worked fine with previous versions
so I had no idea it would be a problem with 2003. In any case, while
waiting for an answer, I did finally find the right combination of
search words to find another thread on the subject, with the link you
cited above. I've gotten rid of the "duplicate" though there is still
something called personal folder that seems to be empty, because it
gives a not found type error when I try to close it. But I can live
with that if need be. I can't give the exact error at the moment as I'm
at a different computer. If someone doesn't already know the error to
which I refer, I will get back with the exact wording when I have a
chance to get back to the other computer and write it down.

 

[Russ Valentine [MVP-Outlook]]

Overwriting a PST file has always corrupted an Outlook profile.
Yours is still corrupted. That's why you still have a Personal Folders file
you cannot close or delete. You must create a new profile and use the
instructions I already posted to connect it to your data file.