Two new problems

[Bill P]

Hi
Using WinXP home sp3.

My home page has been hijacked by www.safesearch.byethost4.com and I can not
change it back to my usual web page. Also my system restore has stopped
working. Thought I had nothing else to do but revert to an earlier time but
none of the restore points work.

Have Kaspersky 2009 installed.

Any help would be appreciated.
Regards Bill

 

[Bill P]

PS the new home page is Safe Search Google

 

[Bill P]

Back again
Ran Malwarebytes and it found a Homepage Hijacker, so that problem is fixed.
Still have the System Restore not working problem. Could it be some sort of
conflict with Kaspersky?
Bill

 

[Daave]

Still have the System Restore not working problem. Could it be
some sort of conflict with Kaspersky?

Most likely. See:
http://bertk.mvps.org/html/srfail.html

 

[Bill P]

Most likely. See:
http://bertk.mvps.org/html/srfail.html

Thanks Daave
Will have a look at that but I have a later version..........2009.

 

[Mike Hall - MVP]

Thanks Daave
Will have a look at that but I have a later version..........2009.

If the system is running ok now, delete all of the system restore points,
and then create a new one..

 

[Gerry]

Mike

The solution most likely lies in disabling Kaspersky before attempting to
restore. What you suggest would, however, make testing system restore
painless.

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Bill P]

Hi Mike/Gerry/Daave

I deleted all restore points, disabled System Restore and rebooted. Enabled
System Restore and created a new restore point.I then created a test folder
on the desktop. I did this with Kaspersky enabled. Carried out the restore
to the new point and the folder had gone and the restore was completed
successfully. I did the same test with Kaspersky disabled and again the
restore was completed successfully.

It would seem that the problem has gone but I will test again in a couple of
days to make sure.
Regards Bill