Trying to Reinstall XP

[Guest]

I lost my old XP cd and thus had to get a new one. I reformatted the hardrive
to wipe everything clean due to some nasty viruses. The XP install goes fine
until I get to the point where it asks for the serial code. It does not like
the serial code from the new cd. Is the computer looking for the old serial
code? How do I remeday this situation since I no longer have an opporating
system due to the reformat?

 

[Carey Frisch [MVP]]

Windows XP Setup Reverts to the Welcome Screen When You Enter the Product Key
http://support.microsoft.com/default.aspx?scid=kb;en-us;812204

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| I lost my old XP cd and thus had to get a new one. I reformatted the hardrive
| to wipe everything clean due to some nasty viruses. The XP install goes fine
| until I get to the point where it asks for the serial code. It does not like
| the serial code from the new cd. Is the computer looking for the old serial
| code? How do I remeday this situation since I no longer have an opporating
| system due to the reformat?

 

[Guest]

I don't think that is what I need. Maybe I should restate the problem. At the
end the installation the program requests the serial code from the cd. Upon
entering that code I get a message inidicating that it is invalid. I don't
beleive these codes expire from what I have read so I thought that maybe the
machine still sees the old code in the registry and is expecting it istead of
the new code from the new cd.

 

[Carey Frisch [MVP]]

Microsoft offers free installation support for owners
of a "Retail Version" of Windows XP. You may wish
to give them a call. In the U.S. call: 1-425-635-3311.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| I don't think that is what I need. Maybe I should restate the problem. At the
| end the installation the program requests the serial code from the cd. Upon
| entering that code I get a message inidicating that it is invalid. I don't
| beleive these codes expire from what I have read so I thought that maybe the
| machine still sees the old code in the registry and is expecting it istead of
| the new code from the new cd.

 

[Guest]

I don't understand after reformating it will not see anything prior. Reyurn
the cd you bought because it may have the wrong key for what ever reason

 

[Jupiter Jones [MVP]]

Chris;
Are you using the Product Key that came with that CD?
There are many different types and they are not interchangeable.

 

[Jim Macklin]

There is a serial stock number on the CD package but that is
not the key that is needed, Look for a 25 digit
alpha-numeric (5 groups of 5) in a form such as
W6YKK-XX22X-...)


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


|I don't think that is what I need. Maybe I should restate
the problem. At the
| end the installation the program requests the serial code
from the cd. Upon
| entering that code I get a message inidicating that it is
invalid. I don't
| beleive these codes expire from what I have read so I
thought that maybe the
| machine still sees the old code in the registry and is
expecting it istead of
| the new code from the new cd.