Trying to make a phone call from Outlook 2003

[Paulo Castro]

I have:

Windows XP
Office 2003 Pro

Checked:
Wiring, Ok
Operating System, Ok
Drivers, Ok
Modem, Ok
Headset, Ok
Speakers, Ok
Volume, Up
*I can have a perfect Audio Conversation using Yahoo Messenger and my
Headset.

I have a phone line going into the incoming port of my computer (Modem Card)
I have a phone coming from the outgoing port of my computer (Modem Card)

I can:
Go into Outlook Contacts, choose a phone number and initiate Dialing
I hear the modem negotiating
The Destination phone rings, and answers the call.

PROBLEM:
I cannot hear the destination person on my phone
The destination person does not hear me when I speak on my phone.


I would appreciate anyone who has some information that would help me solve
this problem.


Thank you,

PAULO CASTRO
Tech Synergy USA

 

[Guest]

You have to use the sound card, your speakers and mike (or headphone combo) attached to the sound card not to the modem, & not a second telephone & line. The modem phone out jack is a splitter to your land line phone, not the modem.

 

[Brian Tillman]

You have to use the sound card, your speakers and mike (or headphone
combo) attached to the sound card not to the modem, & not a second
telephone & line. The modem phone out jack is a splitter to your land
line phone, not the modem.

V.92 modems with voice/answering machine capability can allow a microphone
and headset attached to the sound card. They also can allow using an
attached phone while on line, provided they're connected to another V.92
modem. And, the OP said in his original message:

I have a phone line going into the incoming port of my computer (Modem Card)
I have a phone coming from the outgoing port of my computer (Modem Card)

What does your reference to a splitter mean?