Trying to install QuickTime/itunes, won't let me.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to download/install QuickTime 7.1/iTunes from the iTunes web site,
I get an error: Could not open key:
HKEY_LOCAL_MACHINE\Software\Classic\QuickTimePlayerLib.QuickTimePlayerApp\CLSID.
Verify acces to key. What do I need to do to correct this? I found nothing on
the Apple support site.
 
Richard said:
When I try to download/install QuickTime 7.1/iTunes from the iTunes web
site,
I get an error: Could not open key:
HKEY_LOCAL_MACHINE\Software\Classic\QuickTimePlayerLib.QuickTimePlayerApp\CLSID.
Verify acces to key. What do I need to do to correct this? I found nothing
on
the Apple support site.
Click to expand...


Are you doing this using an administrator account?
 
Richard said:
When I try to download/install QuickTime 7.1/iTunes from the iTunes
web site, I get an error: Could not open key:
HKEY_LOCAL_MACHINE\Software\Classic\QuickTimePlayerLib.QuickTimePlayerApp\CLSID.
Verify acces to key. What do I need to do to correct this? I found
nothing on the Apple support site.
Click to expand...

Remove any old apple software from the add/remove programs control panel.
Reboot.
Log in as an administrative level user.
Download the offline installer and run it...

Report back any issues.
 
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