trying to create an email in outlook - I am getting "locked docum

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i am desparately needing help - I am not very good when it comes to
computers....i am trying to create an email, however i can not type anything
in the body of the email - it was coming up saying the document was locked.
Now i cant even get a new email page on the screen. The options are not bold.
(just light grey - so i cant choose it)

I hope this may make some sense to someone
 
What version of Outlook are you using? Also, do you know if you're using
Word as your email editor? You can check that on the Tools menu > Options >
Mail Format tab
 
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