Trouble with mu USB connection

W

Walter R.

My old digital camera was USB I compliant. No problem with windows XP SP2.

My new camera is a fast USB II model. When I connect it to my computer, a
box pops up saying: There is a high-speed device attached to a non
high-speed port. It then tells me that my computer has no high-speed USB
port.

There is no provision for stopping this pop-up, only an option to "close"
the box. This Win XP box pops up every time I transfer images from my camera
to my computer.

Is there any way to stop this pop-up box? Could this possibly be hidden
somewhere in the "services" section?
 
P

Patrick Keenan

Walter R. said:
My old digital camera was USB I compliant. No problem with windows XP SP2.

My new camera is a fast USB II model. When I connect it to my computer, a
box pops up saying: There is a high-speed device attached to a non
high-speed port. It then tells me that my computer has no high-speed USB
port.

There is no provision for stopping this pop-up, only an option to "close"
the box. This Win XP box pops up every time I transfer images from my
camera to my computer.

Is there any way to stop this pop-up box? Could this possibly be hidden
somewhere in the "services" section?

Does your PC actually have USB2 ports? If not, it's not a bad idea to add
a card, and they aren't expensive and are trivial to install. No drivers
are needed for XP, and cards can be in the $20 range. And this will make a
large difference in the transfer time from the camera.

HTH
-pk
 
N

Nepatsfan

Walter R. said:
My old digital camera was USB I compliant. No problem with windows XP SP2.

My new camera is a fast USB II model. When I connect it to my computer, a box
pops up saying: There is a high-speed device attached to a non high-speed
port. It then tells me that my computer has no high-speed USB port.

There is no provision for stopping this pop-up, only an option to "close" the
box. This Win XP box pops up every time I transfer images from my camera to my
computer.

Is there any way to stop this pop-up box? Could this possibly be hidden
somewhere in the "services" section?

See if this helps.

Go to Control Panel and double click the System icon.
Click on the Hardware tab.
On the Hardware page, click on the Device Manager button.
In Device Manager, click on the + sign next to "Universal Serial Bus
controllers".
Right click any of the entries that ends with "Host Controller".
Select Properties from the menu.
In the Properties sheet, click on the Advanced tab.
In the Advanced page, put a check mark in the box next to "Don't tell me about
USB errors".
Click OK.
Close Device Manager.
Close the System applet.

On a side note, when you're in Device Manager, check to see if any of the
entries under Universal Serial Bus controllers are for Enhanced Host Controller.
If there are none, you're computer only supports USB 1.1. If you want to take
advantage of the speed aspect of a USB 2.0 device you could install a USB 2.0
card in an available PCI slot on your computer.

Good luck

Nepatsfan
 
W

Walter R.

Hi Nepatsfan

Yes, your suggestion did work just fine. Thank you very much. You really
know Windows XP inside out. I only got as far as the Device Manager.

Another, related question, if you do not mind.:

When I transfer images from the camera to my computer, the Scanner & Camera
Wizard pops up. I prefer to use my own Image processing program for
transferring files from the camera. So, I have to flick off the wizard and
then bring up my own imaging software.

Is there a way so that my ACDsee imaging program opens up the transfer,
instead of the Windows Wizard? Would be nice.

Thanks again.
 
N

Nepatsfan

It's been my experience that when you install the software that came with your
camera it takes over for the Scanner and Camera Wizard. I'm not sure if the
following instructions will help, but they might be worth a try.

Go to Control Panel and double click on Scanners and Cameras.
Right click on the icon representing your camera and select Properties from the
menu.
In the camera's Properties sheet, click on the Events tab.
Check if your ACDsee is available in the box next to Start this program. If it
is, see if you can associate it with the events listed next to Select an event.

If that doesn't help, you might want to post a new question on this topic to
this newsgroup.

Good luck

Nepatsfan
 
W

Walter R.

Thank you, Nepatsfan, this will give me something to play with. Have a great
day.

On a lighter vein, your moniker nepatsfan, somehow reminds me of the
Egyptian pharaoh Hatsheput (rhymes with chickensoup). 3,500 years ago, she
built a magnificent temple/memorial that would have been the envy of the
Ancient Greeks. Still standing, in all its glory.

http://en.wikipedia.org/wiki/Hatshepsut
 

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