trouble with adress book after migrate to new computer

J

John

I migrated to a new computer with OL 2007/ vista from my old computer
OL2007/XP.
I transferred the data from outlook wit Easy transfer tool. This was a mess.
Something went wrong and I had to use a repair tool called scanpst.exe
I got my e-mail messages OK, but the adress book has problems.

KB 287563
("Contact information does not appear in the address book in Outlook") seems
to address this, but the final step (repeated below) doesn't work:

Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab.
3. If your Outlook Address Book is listed, click Close, and then go to "Step
2: Mark your contact folder for use with your address book." [Outlook Address
Book is listed, so I click Close and go to Step 2]


Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder as
an e-mail address book check box, type a descriptive name, and then click OK.

Here is the problem, with Contacts hightlighted, I go to
File>Folder>"Properties for "Contacts"," click on the Outlook Address Book
tab, and "Show this folder as an e-mail Address Book" is grayed out.

I read a number of responses here so the next step I took was trying to add
a new adress book. This didn't work Outlook stated there already exists and
no second can be used.
When I go to account settings/adress book and try to change the adress book
a pop-up comes up but there is no adressbook the field is blank.
The next thing I did was to create a new profile this went OK.
But how do I get my old data in the new profile, or is there some other way
to get my contacts in the adress book.
 
R

Russ Valentine [MVP-Outlook]

Even a cursory search of this and other groups would have provided an
answer. You must never use WET with Outlook. It does not work. The profile
it creates is corrupt. You must create a new profile and migrate the data
properly, the instructions for which are posted here daily.
 
J

John

I searched under migrate and all I colud come up with was:

http://office.microsoft.com/en-gb/outlook/HA010771141033.aspx

In the new profile I opened a backup of the outlook file from my old
computer, then I opened a backup from my new compueter since I already
received new messages. And I opened the archive.pst to retrieve older
messages. In the new profile I copied all the messages to the default
personal files. Did the same with my contact lists. So far so good. Then I
closed teh personal files from the backups. In the process I have lost my
agenda items all is gone. I have mow three Outlook.pst files Is it save to
remove these?




Russ Valentine said:
Even a cursory search of this and other groups would have provided an
answer. You must never use WET with Outlook. It does not work. The profile
it creates is corrupt. You must create a new profile and migrate the data
properly, the instructions for which are posted here daily.
--
Russ Valentine
[MVP-Outlook]
John said:
I migrated to a new computer with OL 2007/ vista from my old computer
OL2007/XP.
I transferred the data from outlook wit Easy transfer tool. This was a
mess.
Something went wrong and I had to use a repair tool called scanpst.exe
I got my e-mail messages OK, but the adress book has problems.

KB 287563
("Contact information does not appear in the address book in Outlook")
seems
to address this, but the final step (repeated below) doesn't work:

Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab.
3. If your Outlook Address Book is listed, click Close, and then go to
"Step
2: Mark your contact folder for use with your address book." [Outlook
Address
Book is listed, so I click Close and go to Step 2]


Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as
an e-mail address book check box, type a descriptive name, and then click
OK.

Here is the problem, with Contacts hightlighted, I go to
File>Folder>"Properties for "Contacts"," click on the Outlook Address Book
tab, and "Show this folder as an e-mail Address Book" is grayed out.

I read a number of responses here so the next step I took was trying to
add
a new adress book. This didn't work Outlook stated there already exists
and
no second can be used.
When I go to account settings/adress book and try to change the adress
book
a pop-up comes up but there is no adressbook the field is blank.
The next thing I did was to create a new profile this went OK.
But how do I get my old data in the new profile, or is there some other
way
to get my contacts in the adress book.
 
R

Russ Valentine [MVP-Outlook]

Post makes no sense and is too unclear. Describe more accurately what you
did.
--
Russ Valentine
[MVP-Outlook]
John said:
I searched under migrate and all I colud come up with was:

http://office.microsoft.com/en-gb/outlook/HA010771141033.aspx

In the new profile I opened a backup of the outlook file from my old
computer, then I opened a backup from my new compueter since I already
received new messages. And I opened the archive.pst to retrieve older
messages. In the new profile I copied all the messages to the default
personal files. Did the same with my contact lists. So far so good. Then I
closed teh personal files from the backups. In the process I have lost my
agenda items all is gone. I have mow three Outlook.pst files Is it save to
remove these?




Russ Valentine said:
Even a cursory search of this and other groups would have provided an
answer. You must never use WET with Outlook. It does not work. The
profile
it creates is corrupt. You must create a new profile and migrate the data
properly, the instructions for which are posted here daily.
--
Russ Valentine
[MVP-Outlook]
John said:
I migrated to a new computer with OL 2007/ vista from my old computer
OL2007/XP.
I transferred the data from outlook wit Easy transfer tool. This was a
mess.
Something went wrong and I had to use a repair tool called scanpst.exe
I got my e-mail messages OK, but the adress book has problems.

KB 287563
("Contact information does not appear in the address book in Outlook")
seems
to address this, but the final step (repeated below) doesn't work:

Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab.
3. If your Outlook Address Book is listed, click Close, and then go to
"Step
2: Mark your contact folder for use with your address book." [Outlook
Address
Book is listed, so I click Close and go to Step 2]


Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for
your
folder name.
2. On the Outlook Address Book tab, click to select the Show this
folder
as
an e-mail address book check box, type a descriptive name, and then
click
OK.

Here is the problem, with Contacts hightlighted, I go to
File>Folder>"Properties for "Contacts"," click on the Outlook Address
Book
tab, and "Show this folder as an e-mail Address Book" is grayed out.

I read a number of responses here so the next step I took was trying to
add
a new adress book. This didn't work Outlook stated there already exists
and
no second can be used.
When I go to account settings/adress book and try to change the adress
book
a pop-up comes up but there is no adressbook the field is blank.
The next thing I did was to create a new profile this went OK.
But how do I get my old data in the new profile, or is there some other
way
to get my contacts in the adress book.
 
B

Ben M. Schorr - MVP (OneNote)

It sounds like you copied all of the messages and all of the contact
items but NOT any of the Calendar items; is that correct? If I were
you, unless you don't care about the Calendar, I'd go back into those
PST files and copy over those Calendar items before you dispose of the
old PST files.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



I searched under migrate and all I colud come up with was:

http://office.microsoft.com/en-gb/outlook/HA010771141033.aspx

In the new profile I opened a backup of the outlook file from my old
computer, then I opened a backup from my new compueter since I already
received new messages. And I opened the archive.pst to retrieve older
messages. In the new profile I copied all the messages to the default
personal files. Did the same with my contact lists. So far so good. Then I
closed teh personal files from the backups. In the process I have lost my
agenda items all is gone. I have mow three Outlook.pst files Is it save to
remove these?




:

Even a cursory search of this and other groups would have provided an
answer. You must never use WET with Outlook. It does not work. The profile
it creates is corrupt. You must create a new profile and migrate the data
properly, the instructions for which are posted here daily.
--
Russ Valentine
[MVP-Outlook]
I migrated to a new computer with OL 2007/ vista from my old computer
OL2007/XP.
I transferred the data from outlook wit Easy transfer tool. This was a
mess.
Something went wrong and I had to use a repair tool called scanpst.exe
I got my e-mail messages OK, but the adress book has problems.

KB 287563
("Contact information does not appear in the address book in Outlook")
seems
to address this, but the final step (repeated below) doesn't work:

Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab.
3. If your Outlook Address Book is listed, click Close, and then go to
"Step
2: Mark your contact folder for use with your address book." [Outlook
Address
Book is listed, so I click Close and go to Step 2]


Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as
an e-mail address book check box, type a descriptive name, and then click
OK.

Here is the problem, with Contacts hightlighted, I go to
File>Folder>"Properties for "Contacts"," click on the Outlook Address Book
tab, and "Show this folder as an e-mail Address Book" is grayed out.

I read a number of responses here so the next step I took was trying to
add
a new adress book. This didn't work Outlook stated there already exists
and
no second can be used.
When I go to account settings/adress book and try to change the adress
book
a pop-up comes up but there is no adressbook the field is blank.
The next thing I did was to create a new profile this went OK.
But how do I get my old data in the new profile, or is there some other
way
to get my contacts in the adress book.
 
J

John

Sorry if things seem unclear, English is not my native language, the outlook
I use is in Dutch so some items are perhaps translated inproperly.
What Ben wrote is what I did, I opened three .pst files in the new profile I
made.
1.The backup of my old computer
2. The archive pst from my old computer
3. the outlook.pst from my new computer
I then copied all the messages, adresses and now also the agenda to the
default personal files on the new profile.
Things seem to be in order. The agenda categories are messed up and I need
to add some accounts. I have still not be able to find a proper description
on how to migrate to a new computer without dataloss and without double
personal files.
Thank you for your help.
John
Ben M. Schorr - MVP (OneNote) said:
It sounds like you copied all of the messages and all of the contact
items but NOT any of the Calendar items; is that correct? If I were
you, unless you don't care about the Calendar, I'd go back into those
PST files and copy over those Calendar items before you dispose of the
old PST files.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



I searched under migrate and all I colud come up with was:

http://office.microsoft.com/en-gb/outlook/HA010771141033.aspx

In the new profile I opened a backup of the outlook file from my old
computer, then I opened a backup from my new compueter since I already
received new messages. And I opened the archive.pst to retrieve older
messages. In the new profile I copied all the messages to the default
personal files. Did the same with my contact lists. So far so good. Then I
closed teh personal files from the backups. In the process I have lost my
agenda items all is gone. I have mow three Outlook.pst files Is it save to
remove these?




:

Even a cursory search of this and other groups would have provided an
answer. You must never use WET with Outlook. It does not work. The profile
it creates is corrupt. You must create a new profile and migrate the data
properly, the instructions for which are posted here daily.
I migrated to a new computer with OL 2007/ vista from my old computer
OL2007/XP.
I transferred the data from outlook wit Easy transfer tool. This was a
mess.
Something went wrong and I had to use a repair tool called scanpst.exe
I got my e-mail messages OK, but the adress book has problems.

KB 287563
("Contact information does not appear in the address book in Outlook")
seems
to address this, but the final step (repeated below) doesn't work:

Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab.
3. If your Outlook Address Book is listed, click Close, and then go to
"Step
2: Mark your contact folder for use with your address book." [Outlook
Address
Book is listed, so I click Close and go to Step 2]


Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as
an e-mail address book check box, type a descriptive name, and then click
OK.

Here is the problem, with Contacts hightlighted, I go to
File>Folder>"Properties for "Contacts"," click on the Outlook Address Book
tab, and "Show this folder as an e-mail Address Book" is grayed out.

I read a number of responses here so the next step I took was trying to
add
a new adress book. This didn't work Outlook stated there already exists
and
no second can be used.
When I go to account settings/adress book and try to change the adress
book
a pop-up comes up but there is no adressbook the field is blank.
The next thing I did was to create a new profile this went OK.
But how do I get my old data in the new profile, or is there some other
way
to get my contacts in the adress book.
 
R

Russ Valentine [MVP-Outlook]

Next time you need to migrate, you will have an easier time if you simply
open and reuse your latest backup of your PST file rather than copying from
it. That's the only way to preserve links.
--
Russ Valentine
[MVP-Outlook]
John said:
Sorry if things seem unclear, English is not my native language, the
outlook
I use is in Dutch so some items are perhaps translated inproperly.
What Ben wrote is what I did, I opened three .pst files in the new profile
I
made.
1.The backup of my old computer
2. The archive pst from my old computer
3. the outlook.pst from my new computer
I then copied all the messages, adresses and now also the agenda to the
default personal files on the new profile.
Things seem to be in order. The agenda categories are messed up and I need
to add some accounts. I have still not be able to find a proper
description
on how to migrate to a new computer without dataloss and without double
personal files.
Thank you for your help.
John
Ben M. Schorr - MVP (OneNote) said:
It sounds like you copied all of the messages and all of the contact
items but NOT any of the Calendar items; is that correct? If I were
you, unless you don't care about the Calendar, I'd go back into those
PST files and copy over those Calendar items before you dispose of the
old PST files.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



I searched under migrate and all I colud come up with was:

http://office.microsoft.com/en-gb/outlook/HA010771141033.aspx

In the new profile I opened a backup of the outlook file from my old
computer, then I opened a backup from my new compueter since I already
received new messages. And I opened the archive.pst to retrieve older
messages. In the new profile I copied all the messages to the default
personal files. Did the same with my contact lists. So far so good.
Then I
closed teh personal files from the backups. In the process I have lost
my
agenda items all is gone. I have mow three Outlook.pst files Is it save
to
remove these?




:


Even a cursory search of this and other groups would have provided an
answer. You must never use WET with Outlook. It does not work. The
profile
it creates is corrupt. You must create a new profile and migrate the
data
properly, the instructions for which are posted here daily.
--
Russ Valentine
[MVP-Outlook]

I migrated to a new computer with OL 2007/ vista from my old
computer
OL2007/XP.
I transferred the data from outlook wit Easy transfer tool. This
was a
mess.
Something went wrong and I had to use a repair tool called
scanpst.exe
I got my e-mail messages OK, but the adress book has problems.

KB 287563
("Contact information does not appear in the address book in
Outlook")
seems
to address this, but the final step (repeated below) doesn't work:

Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab.
3. If your Outlook Address Book is listed, click Close, and then go
to
"Step
2: Mark your contact folder for use with your address book."
[Outlook
Address
Book is listed, so I click Close and go to Step 2]


Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for
your
folder name.
2. On the Outlook Address Book tab, click to select the Show this
folder
as
an e-mail address book check box, type a descriptive name, and then
click
OK.

Here is the problem, with Contacts hightlighted, I go to
File>Folder>"Properties for "Contacts"," click on the Outlook
Address Book
tab, and "Show this folder as an e-mail Address Book" is grayed
out.

I read a number of responses here so the next step I took was
trying to
add
a new adress book. This didn't work Outlook stated there already
exists
and
no second can be used.
When I go to account settings/adress book and try to change the
adress
book
a pop-up comes up but there is no adressbook the field is blank.
The next thing I did was to create a new profile this went OK.
But how do I get my old data in the new profile, or is there some
other
way
to get my contacts in the adress book.
 
B

Brian Tillman

John said:
Sorry if things seem unclear, English is not my native language, the
outlook I use is in Dutch so some items are perhaps translated
inproperly.

Perhaps you want to ask in microsoft.public.nl.office.outlook, then, where
Dutch is the language employed.
 
J

John

The english group seems to be more up-to-date then the dutch group, but as I
found out this is a very old and ongoing problem.
Thanks again for your help.
Sincerely,
John
 

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