Trouble upgrading from OE to Outlook 2002.

[Brad Hubisz]

I just installed 2002, and it gave me the option to
upgrade from OE. So I did. All the folders were imported
properly, but I'm having four issues:

1) The dates are messed up: on old messages (say, from
1999), the received date was changed to the date of
installation (2/11/04).

2) Navigating from message to message takes extremely
long, but when I'm running OE simultaneously, it is nearly
instantaneous.

3) Since I've tried troubleshooting the issue by re-
installing Outlook 2002 and importing the mail again,
my .pst file has grown to over a gigabyte. How do I erase
it and start again?

4) I don't know how to import my contacts from OE to 2002.

Thanks a lot for your help!

- Brad

 

[Jocelyn Fiorello [MVP - Outlook]]

Answers inline below.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

I just installed 2002, and it gave me the option to
upgrade from OE. So I did. All the folders were imported
properly, but I'm having four issues:

1) The dates are messed up: on old messages (say, from
1999), the received date was changed to the date of
installation (2/11/04).

Export from the OE side rather than importing from Outlook and the correct
dates should be preserved.

2) Navigating from message to message takes extremely
long, but when I'm running OE simultaneously, it is nearly
instantaneous.

Try disabling the integration with Instant Messenger in Tools | Options |
Other and see if that speeds things up.

3) Since I've tried troubleshooting the issue by re-
installing Outlook 2002 and importing the mail again,
my .pst file has grown to over a gigabyte. How do I erase
it and start again?

Create a new .PST file using File | New | Outlook Data File (give it a
unique name so you don't confuse it with your old .PST), then make it your
default -- the box to choose this setting is in Tools | E-mail Accounts |
View or change existing e-mail acccounts (click Next and then look right
under the list of mail accounts). Once you've done that, you can close the
old .PST file by right-clicking its root folder and clicking Close. Once
it's closed, you can delete the file from your hard drive if you wish.

4) I don't know how to import my contacts from OE to 2002.

Again, open OE and go to File | Export.

 

[Brad Hubisz]

JOCELYN! THANK YOU SO MUCH!

This is wonderful! I really appreciate your help; every
one of your answers was perfect.

Thanks again!

 

[Jocelyn Fiorello [MVP - Outlook]]

You're welcome

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In