Trouble Shooting Problem

[dcdon]

Hi there,

One box that was just loaded with a clean install, started correctly for a week.
Them the same people that make crop circles, must have visited it. Here's what
happened. It is tied into a cable modem and is turned one infrequently. I don't
think it could have any boot virus, I've ruler that out.

From a cold boot the box produces one long tone followed by two short tones,
followed by a hi/lo tone. So far I have changed the Video adapter with an older #9
Imagine (older) card and placed the one that was in it, into another box and it
worked properly. First time it booted into windows. The second time it didn't, but
it tied to do so and a popup said there was no drive or that the drive could not be
read. After I started it with boot disks, and with a command prompt was able to read
the directory fine and open a file. From then on, it refuses to allow the video card
to light up the monitor, but I can hear it running with a W98se boot diskette,
writing all of the boot diskette okay, I think.


I have determined this. The first two tones are/were for a bad video adapter. Then
going to Intel's sight (MoBo is i470 Intel), and I came up with the same set of
tones could indicate a RAM problem. I had added RAM, so I went to another box and
pulled out known good RAM (EDO 8+8 and is the correct type, I'm 95% sure). But I
removed the added RAM, and replaced the original.

All ribbon cable are checked, and are correct. All the #1 pins are in the correct
and the plugs have been double checked.

I assume the CPU is working correctly, or the boot disk wouldn't have loaded the
files, even though the monitor appears to be on functional. Oh, I took the monitor
to be on the safe side , used it on another system.

I have not checked the Power Supply, but it appears to be doing its job, without
problems.

I have not taken the HDD out and placed it in another machine as slave.

I have not removed the HDD and tried booting with a boot disk.

I have not turned it on its side while starting to look at all the LEDs.

I have not talked to any tech rep. for suggestions.

Hope I haven't left anything out and also for troubling you with your time being
needed in more valuable answering for those that have computers down that they count
on for their livelihood, or as their only computer.

At any rate, I thank you for any suggestion(s) you would, so kindly, bestow upon me
for this little lady at the church.
I hope this enough to get started.


Thanks in Advance,
don

 

[Pegasus \(MVP\)]

Hi there,

One box that was just loaded with a clean install, started correctly for a week.
Them the same people that make crop circles, must have visited it. Here's what
happened. It is tied into a cable modem and is turned one infrequently. I don't
think it could have any boot virus, I've ruler that out.

From a cold boot the box produces one long tone followed by two short tones,
followed by a hi/lo tone. So far I have changed the Video adapter with an older #9
Imagine (older) card and placed the one that was in it, into another box and it
worked properly. First time it booted into windows. The second time it didn't, but
it tied to do so and a popup said there was no drive or that the drive could not be
read. After I started it with boot disks, and with a command prompt was able to read
the directory fine and open a file. From then on, it refuses to allow the video card
to light up the monitor, but I can hear it running with a W98se boot diskette,
writing all of the boot diskette okay, I think.


I have determined this. The first two tones are/were for a bad video adapter. Then
going to Intel's sight (MoBo is i470 Intel), and I came up with the same set of
tones could indicate a RAM problem. I had added RAM, so I went to another box and
pulled out known good RAM (EDO 8+8 and is the correct type, I'm 95% sure). But I
removed the added RAM, and replaced the original.

All ribbon cable are checked, and are correct. All the #1 pins are in the correct
and the plugs have been double checked.

I assume the CPU is working correctly, or the boot disk wouldn't have loaded the
files, even though the monitor appears to be on functional. Oh, I took the monitor
to be on the safe side , used it on another system.

I have not checked the Power Supply, but it appears to be doing its job, without
problems.

I have not taken the HDD out and placed it in another machine as slave.

I have not removed the HDD and tried booting with a boot disk.

I have not turned it on its side while starting to look at all the LEDs.

I have not talked to any tech rep. for suggestions.

Hope I haven't left anything out and also for troubling you with your time being
needed in more valuable answering for those that have computers down that they count
on for their livelihood, or as their only computer.

At any rate, I thank you for any suggestion(s) you would, so kindly, bestow upon me
for this little lady at the church.
I hope this enough to get started.


Thanks in Advance,
don

Haven't heard from you for a while . . .

I suspect you're in the wrong newsgroup: If I understand you
correctly then your machine won't even get into Win2000, or
if it does then you cannot see anything.

To get back to basics you should do this:
- Disconnect the hard disk
- Remove all non-essential adapters
- Get into the BIOS setup program

If you're still flying blind, replace these components, in this
order:
- Monitor
- Video adapter
- Memory
- Power supply
- Motherboard
- Operator (you!)

 

[Dave]

perhaps the CIH virus? you're BIOS could have been wiped if you've
didn't install virus scanners on the new PC

 

[dcdon]

Thank you
I will concentrate on the items in your list.
And hello to you sir

thx,
don

Hi there,

One box that was just loaded with a clean install, started correctly for a week.
Them the same people that make crop circles, must have visited it. Here's what
happened. It is tied into a cable modem and is turned one infrequently. I don't
think it could have any boot virus, I've ruler that out.

From a cold boot the box produces one long tone followed by two short tones,
followed by a hi/lo tone. So far I have changed the Video adapter with an older #9
Imagine (older) card and placed the one that was in it, into another box and it
worked properly. First time it booted into windows. The second time it didn't, but
it tied to do so and a popup said there was no drive or that the drive could not be
read. After I started it with boot disks, and with a command prompt was able to read
the directory fine and open a file. From then on, it refuses to allow the video card
to light up the monitor, but I can hear it running with a W98se boot diskette,
writing all of the boot diskette okay, I think.


I have determined this. The first two tones are/were for a bad video adapter. Then
going to Intel's sight (MoBo is i470 Intel), and I came up with the same set of
tones could indicate a RAM problem. I had added RAM, so I went to another box and
pulled out known good RAM (EDO 8+8 and is the correct type, I'm 95% sure). But I
removed the added RAM, and replaced the original.

All ribbon cable are checked, and are correct. All the #1 pins are in the correct
and the plugs have been double checked.

I assume the CPU is working correctly, or the boot disk wouldn't have loaded the
files, even though the monitor appears to be on functional. Oh, I took the monitor
to be on the safe side , used it on another system.

I have not checked the Power Supply, but it appears to be doing its job, without
problems.

I have not taken the HDD out and placed it in another machine as slave.

I have not removed the HDD and tried booting with a boot disk.

I have not turned it on its side while starting to look at all the LEDs.

I have not talked to any tech rep. for suggestions.

Hope I haven't left anything out and also for troubling you with your time being
needed in more valuable answering for those that have computers down that they count
on for their livelihood, or as their only computer.

At any rate, I thank you for any suggestion(s) you would, so kindly, bestow upon me
for this little lady at the church.
I hope this enough to get started.


Thanks in Advance,
don

Haven't heard from you for a while . . .

I suspect you're in the wrong newsgroup: If I understand you
correctly then your machine won't even get into Win2000, or
if it does then you cannot see anything.

To get back to basics you should do this:
- Disconnect the hard disk
- Remove all non-essential adapters
- Get into the BIOS setup program

If you're still flying blind, replace these components, in this
order:
- Monitor
- Video adapter
- Memory
- Power supply
- Motherboard
- Operator (you!)

 

[dcdon]

Thank you Dave I will look onto it.

thx,
don


perhaps the CIH virus? you're BIOS could have been wiped if you've
didn't install virus scanners on the new PC