trouble shooter

[larry jordan]

mourning folks

well another mourning , another problem.

shoot i dont know how to put it , except when i try to
use trouble shooter on this XP (anywhere or anything) i
get : cannot display page.

i sure would appreciate any help i can get on this , i
use the trouble shooter a lot.

thanks much
larry

 

[Kelly]

Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?

 

[larry jordan]

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm






.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry

 

[Kelly]

Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?








.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry

 

[larry jordan]

-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-

00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf- 00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm






.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning Kelly

to start with i want to thank you for reply , and let
you know that if this old man is taking up to much of
your time , just let me know and i want bother you.

i do not have a dell , had this old thing built a
couple three years ago ( old pent. 111). below is what i
see when i get to where you said to go:

NAME TYPE DATA
(Default) Reg_SZ (Value not set)

CLSID Reg_SZ {13709620-C279-11C
E-A49E-4445535400
00}

Method Reg-SZ ShellExecute

dont see command= line , is it the method line?

ok , when i am going to change (say method to help)do i
highlight method than use modify to change or do i use
new string?.

well like i said kelly let me know if you have the time
to help on this anymore. i just put this xp in here a
couple of days ago , maybe i could reinstall it.

thanks
larry

 

[Kelly]

Hi Larry,

You are very welcome and you aren't bothering me. ) Your issue is
interesting. Do me a favor and export that key and send it me via email.
In the meantime, just double click method and modify. Do not add another
string value.

There are many other areas to consider, here are some:

Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm

-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-

00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf- 00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?








.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning Kelly

to start with i want to thank you for reply , and let
you know that if this old man is taking up to much of
your time , just let me know and i want bother you.

i do not have a dell , had this old thing built a
couple three years ago ( old pent. 111). below is what i
see when i get to where you said to go:

NAME TYPE DATA
(Default) Reg_SZ (Value not set)

CLSID Reg_SZ {13709620-C279-11C
E-A49E-4445535400
00}

Method Reg-SZ ShellExecute

dont see command= line , is it the method line?

ok , when i am going to change (say method to help)do i
highlight method than use modify to change or do i use
new string?.

well like i said kelly let me know if you have the time
to help on this anymore. i just put this xp in here a
couple of days ago , maybe i could reinstall it.

thanks
larry

 

[larry jordan]

-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-

00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf- 00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm






.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning kelly

i am really sorry that you are having so much trouble
with me (think that last stroke has about done me in)

i am getting confused . i do not know how to send you
anything via e-mail. i was wondering if you could send me
instructions on how to send you a copy of what i got in my
registry now on HKEY_CLASSES_ROOT\CLSID {2559a1f1-21d4-
bdaf-00c04f60b9f0}Instance\InitPropertybag.

hope i can get trouble shooter back , dont want to
switch back to 98se. thanks again kelly and remember i do
not have a dell.

larry

 

[Kelly]

Hi Larry,

Navigate to the key, right click it and select Export. Save and send it to
your Desktop. Once done, hit forward on this post or create New Mail and
send it to me using my email address. If using OE, select Insert/File
Attachment/Desktop......

-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-

00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf- 00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?








.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning kelly

i am really sorry that you are having so much trouble
with me (think that last stroke has about done me in)

i am getting confused . i do not know how to send you
anything via e-mail. i was wondering if you could send me
instructions on how to send you a copy of what i got in my
registry now on HKEY_CLASSES_ROOT\CLSID {2559a1f1-21d4-
bdaf-00c04f60b9f0}Instance\InitPropertybag.

hope i can get trouble shooter back , dont want to
switch back to 98se. thanks again kelly and remember i do
not have a dell.

larry

 

[Guest]

-----Original Message-----
Hi Larry,

Navigate to the key, right click it and select Export. Save and send it to
your Desktop. Once done, hit forward on this post or create New Mail and
send it to me using my email address. If using OE, select Insert/File
Attachment/Desktop......

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-

00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf- 00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm



mourning folks

well another mourning , another problem.

shoot i dont know how to put it , except when i try to
use trouble shooter on this XP (anywhere or anything) i
get : cannot display page.

i sure would appreciate any help i can get on

this ,
i

use the trouble shooter a lot.

thanks much
larry


.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning kelly

i am really sorry that you are having so much trouble
with me (think that last stroke has about done me in)

i am getting confused . i do not know how to send you
anything via e-mail. i was wondering if you could send me
instructions on how to send you a copy of what i got in my
registry now on HKEY_CLASSES_ROOT\CLSID {2559a1f1-21d4-
bdaf-00c04f60b9f0}Instance\InitPropertybag.

hope i can get trouble shooter back , dont want to
switch back to 98se. thanks again kelly and remember i do
not have a dell.

larry


.
mourning kelly

hate to bother you , but i sent you that registry
key , and was wondering if you got it

thanks much
larry

 

[Kelly]

No, sure didn't Larry. (

-----Original Message-----
Hi Larry,

Navigate to the key, right click it and select Export. Save and send it to
your Desktop. Once done, hit forward on this post or create New Mail and
send it to me using my email address. If using OE, select Insert/File
Attachment/Desktop......

-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-

00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf- 00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any troubleshooter via the Device
Manager, etc?





mourning folks

well another mourning , another problem.

shoot i dont know how to put it , except when i try to
use trouble shooter on this XP (anywhere or anything) i
get : cannot display page.

i sure would appreciate any help i can get on

this ,
i

use the trouble shooter a lot.

thanks much
larry


.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning kelly

i am really sorry that you are having so much trouble
with me (think that last stroke has about done me in)

i am getting confused . i do not know how to send you
anything via e-mail. i was wondering if you could send me
instructions on how to send you a copy of what i got in my
registry now on HKEY_CLASSES_ROOT\CLSID {2559a1f1-21d4-
bdaf-00c04f60b9f0}Instance\InitPropertybag.

hope i can get trouble shooter back , dont want to
switch back to 98se. thanks again kelly and remember i do
not have a dell.

larry


.
mourning kelly

hate to bother you , but i sent you that registry
key , and was wondering if you got it

thanks much
larry

 

[larry jordan]

-----Original Message-----
No, sure didn't Larry. (

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

-----Original Message-----
Hi Larry,

Navigate to the key, right click it and select Export. Save and send it to
your Desktop. Once done, hit forward on this post or create New Mail and
send it to me using my email address. If using OE, select Insert/File
Attachment/Desktop......

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-

00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf- 00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm




-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any
troubleshooter via the Device
Manager, etc?

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm



"larry jordan" <[email protected]>
wrote in message
mourning folks

well another mourning , another problem.

shoot i dont know how to put it , except when i try
to
use trouble shooter on this XP (anywhere or anything) i
get : cannot display page.

i sure would appreciate any help i can get on this ,
i
use the trouble shooter a lot.

thanks much
larry


.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning kelly

i am really sorry that you are having so much trouble
with me (think that last stroke has about done me in)

i am getting confused . i do not know how to send you
anything via e-mail. i was wondering if you could send me
instructions on how to send you a copy of what i got in my
registry now on HKEY_CLASSES_ROOT\CLSID {2559a1f1-21d4-
bdaf-00c04f60b9f0}Instance\InitPropertybag.

hope i can get trouble shooter back , dont want to
switch back to 98se. thanks again kelly and remember i do
not have a dell.

larry


.
mourning kelly

hate to bother you , but i sent you that registry
key , and was wondering if you got it

thanks much
larry


.
Kelly

when i click the forward (e-mail) on this post ,
nothing happens.

i sent it to you via my reg. e-mail , please dont give
up on me i am trying to get it to you.

thanks much
Larry

 

[Kelly]

I haven't given up, Larry but you are making this rather difficult posting
via CDO, as I don't have your email address either. Simply, double click
"from" and copy and paste my email address into a new mail message.

-----Original Message-----
No, sure didn't Larry. (

-----Original Message-----
Hi Larry,

Navigate to the key, right click it and select Export. Save and send it to
your Desktop. Once done, hit forward on this post or create New Mail and
send it to me using my email address. If using OE, select Insert/File
Attachment/Desktop......

-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this: Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-

00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf- 00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.






-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any
troubleshooter via the Device
Manager, etc?





"larry jordan" <[email protected]>
wrote in message
mourning folks

well another mourning , another problem.

shoot i dont know how to put it , except when i try
to
use trouble shooter on this XP (anywhere or anything) i
get : cannot display page.

i sure would appreciate any help i can get on this ,
i
use the trouble shooter a lot.

thanks much
larry


.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning kelly

i am really sorry that you are having so much trouble
with me (think that last stroke has about done me in)

i am getting confused . i do not know how to send you
anything via e-mail. i was wondering if you could send me
instructions on how to send you a copy of what i got in my
registry now on HKEY_CLASSES_ROOT\CLSID {2559a1f1-21d4-
bdaf-00c04f60b9f0}Instance\InitPropertybag.

hope i can get trouble shooter back , dont want to
switch back to 98se. thanks again kelly and remember i do
not have a dell.

larry


.
mourning kelly

hate to bother you , but i sent you that registry
key , and was wondering if you got it

thanks much
larry


.
Kelly

when i click the forward (e-mail) on this post ,
nothing happens.

i sent it to you via my reg. e-mail , please dont give
up on me i am trying to get it to you.

thanks much
Larry

 

[larry jordan]

-----Original Message-----
I haven't given up, Larry but you are making this rather difficult posting
via CDO, as I don't have your email address either. Simply, double click
"from" and copy and paste my email address into a new mail message.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

-----Original Message-----
No, sure didn't Larry. (

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

-----Original Message-----
Hi Larry,

Navigate to the key, right click it and select Export. Save and send it to
your Desktop. Once done, hit forward on this post or create New Mail and
send it to me using my email address. If using OE, select Insert/File
Attachment/Desktop......

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm




-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this:
Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-
00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program
Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and
modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-
00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm



"larry jordan" <[email protected]>
wrote in message

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any
troubleshooter via the Device
Manager, etc?

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm



"larry jordan" <[email protected]>
wrote in message
mourning folks

well another mourning , another problem.

shoot i dont know how to put it , except when i try
to
use trouble shooter on this XP (anywhere or anything) i
get : cannot display page.

i sure would appreciate any help i can get on this ,
i
use the trouble shooter a lot.

thanks much
larry


.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning kelly

i am really sorry that you are having so much trouble
with me (think that last stroke has about done me in)

i am getting confused . i do not know how to send you
anything via e-mail. i was wondering if you could send me
instructions on how to send you a copy of what i got in my
registry now on HKEY_CLASSES_ROOT\CLSID {2559a1f1-21d4-
bdaf-00c04f60b9f0}Instance\InitPropertybag.

hope i can get trouble shooter back , dont want to
switch back to 98se. thanks again kelly and remember i do
not have a dell.

larry


.
mourning kelly

hate to bother you , but i sent you that registry
key , and was wondering if you got it

thanks much
larry


.
Kelly

when i click the forward (e-mail) on this post ,
nothing happens.

i sent it to you via my reg. e-mail , please dont give
up on me i am trying to get it to you.

thanks much
Larry


.
mourning kelly

i am sorry about not getting the key sent to you , but
the forward or the reply by e-mail do not work on this
post. i will try and find out whats wrong (maybe my
comp.) and get back to you all with another post at a
later date.

thanks very much for trying to help me out.

larry

 

[Kelly]

You are most welcome, Larry. Just a note:

For a better way to access these newsgroups look here:
http://michaelstevenstech.com/outlookexpressnewreader.htm
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://support.microsoft.com/default.aspx?scid=fh;[ln];newswhelp

From here, you can opt to posting your email address ......

-----Original Message-----
I haven't given up, Larry but you are making this rather difficult posting
via CDO, as I don't have your email address either. Simply, double click
"from" and copy and paste my email address into a new mail message.

-----Original Message-----
No, sure didn't Larry. (

-----Original Message-----
Hi Larry,

Navigate to the key, right click it and select Export. Save and send it to
your Desktop. Once done, hit forward on this post or create New Mail and
send it to me using my email address. If using OE, select Insert/File
Attachment/Desktop......






-----Original Message-----
Most welcome, Larry. Is this a Dell per chance? If so:

On a Dell system it will look like this:
Start/Run/Regedit

[HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-
00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="ShellExecute"
"Command"="Dell Solution Center"
"Param1"="c:\\Program
Files\\Dell\\SolutionCenter\\DellSC.exe"

To return to XP Default, delete the Param1 line and
modify the rest to
match:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-
00c04f60b9f0}\Instance\InitPropertyBag]

"CLSID"="{13709620-C279-11CE-A49E-444553540000}"
"method"="Help"
"command"="@shell32.dll,-12709"

Once done hit refresh, then Help and Support.





"larry jordan" <[email protected]>
wrote in message

-----Original Message-----
Hi Larry,

Are you speaking of Help and Support? Or any
troubleshooter via the Device
Manager, etc?





"larry jordan" <[email protected]>
wrote in message
mourning folks

well another mourning , another problem.

shoot i dont know how to put it , except when i try
to
use trouble shooter on this XP (anywhere or anything) i
get : cannot display page.

i sure would appreciate any help i can get on this ,
i
use the trouble shooter a lot.

thanks much
larry


.
mourning Kelly

thanks much for your response. yes i am talking about
the trouble shooter in help and support.

the trouble shooter in device manager is not working
right either , when i click something in it the screen
will open but when click on related topics , it does not
work.

thanks again
larry


.
mourning kelly

i am really sorry that you are having so much trouble
with me (think that last stroke has about done me in)

i am getting confused . i do not know how to send you
anything via e-mail. i was wondering if you could send me
instructions on how to send you a copy of what i got in my
registry now on HKEY_CLASSES_ROOT\CLSID {2559a1f1-21d4-
bdaf-00c04f60b9f0}Instance\InitPropertybag.

hope i can get trouble shooter back , dont want to
switch back to 98se. thanks again kelly and remember i do
not have a dell.

larry


.
mourning kelly

hate to bother you , but i sent you that registry
key , and was wondering if you got it

thanks much
larry


.
Kelly

when i click the forward (e-mail) on this post ,
nothing happens.

i sent it to you via my reg. e-mail , please dont give
up on me i am trying to get it to you.

thanks much
Larry


.
mourning kelly

i am sorry about not getting the key sent to you , but
the forward or the reply by e-mail do not work on this
post. i will try and find out whats wrong (maybe my
comp.) and get back to you all with another post at a
later date.

thanks very much for trying to help me out.

larry