trouble sending

[Ken W]

The past few months when I send or receive mail it is not
able to send, although receive usually works much better
(although occasionally it doesn't work), and I get the
following error: "the TCP/IP connection was unexpectedly
terminated by the server". When I shut my antivirus and
firewall software down it didn't make any difference. I
can't tie it to any one thing. It makes it frustrating
because it's so sporadic. The first couple of times it
may not work, and then it goes. Sometimes it hasn't
worked for a whole day. Any ideas?

 

[Roady [MVP]]

What version of Outlook are we talking about here? Resetted your
modem/router already? Have you recreated your mail profile already in
Control Panel-> Mail-> button Show Profiles...

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Setting Permissions on a Mailbox
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Ken W]

Outlook 2000. Have reset the modem. Creating a new
profile hasn't helped.

 

[Roady [MVP]]

Does it still happen when you completely disable/remove the integration of
your virusscanner with Outlook?

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Setting Permissions on a Mailbox
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Ken Wolfe]

I don't know how to completely disable/remove the
integration of my virusscanner with Outlook. How do I do
it? (fyi-I use McAfee's VirusScan)

 

[Roady [MVP]]

Don't know, I don't use McAfee. It should be in their documentation though.

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3