Trouble sending emails

G

Guest

Have not been able to send any emails. No problems in receiving them.
Get this message.
An unknown error has occurred. Subject 'hi', Account: 'mail.onetel.com',
Server: 'mail.onetel.com', Protocol: SMTP, Server Response: '554
<RobandJoPC>: Helo command rejected: Access denied', Port: 25, Secure(SSL):
No, Server Error: 554, Error Number: 0x800CCC6F
I'm not a computer whizz so any advice on how to resolve it would be great.
 
G

Gary VanderMolen

When did this problem start? Were you ever able to send before?
Were you sending from home when you got that error message?
Which antivirus are you using?
 
G

Guest

hi im trying to send emails with windows mail but im unable to. I was able
to do this a couple of days ago but not now if you can help that would be good
 
G

Guest

What if any error messages do you get when you try? Show the complete
error messages.

What if any antivirus programs do you have? Some of them cause
problems in Windows Mail.
 

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