Trouble installing software

[Guest]

I know something like this has been asked and I have searched thru them all..
but nothing seem to pertain to my problem.I am trying to install a software
that I need for my job and it goes all the way thru the install, which takes
about 10 minutes and then I get this error:
INSTALLSHIELD ENGINE HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE.
Then I send the error report and close it, and thats it.. nothing was
installed or anything. I have XP with the service pak 2.
I went into windows install under services.msc and startup type is set at
Manual.
Any help will be greatly appreciated.
Thanks
Barb

 

[Guest]

What's the application?

Make sure you note down the detailled error message and type this in at the
Microsoft Knowledgebase Search page:
http://support.microsoft.com/search

 

[Guest]

I can't find anything on the Microsoft Knowledgebase search page about this
problem..
Here is what I get when I look at the details:
Error Signature
AppName: _ins5176_mp
AppVer: 5.10.130.0

 

[Guest]

This is also something else I get:
C:\Windows\Temp\94da_appcompat.txt
Thanks for any help.. I need this software for my job and there doesn't seem
to be a CD for it.. you have to d/l it from the site.