Trouble accessing network folder

[Thys]

My Vista machine has trouble accessing a folder on my file server. This only
started to occur recently. When I try to access the folder, I can see the
files (with grey crosses over the icons), but when I try to open them the
message "\\server\user\thys\my documents\*.doc is not accesible. You might
not have permission to use this network resource..... This file is currently
not available for use on this computer."

I can access other files in other folders on this server.

The docs in two or three folder in ..\my documents are accesible.

Reboot does not help.

in the past, when i would restore to a previous restore point, it fixed the
problem. Once when I did not wnat to restore futhther, I cancelled the
previous restore, and the problem was aslo resolved.

Any suggestions?

 

[Hans-Georg Michna]

My Vista machine has trouble accessing a folder on my file server. This only
started to occur recently. When I try to access the folder, I can see the
files (with grey crosses over the icons), but when I try to open them the
message "\\server\user\thys\my documents\*.doc is not accesible. You might
not have permission to use this network resource..... This file is currently
not available for use on this computer."

I can access other files in other folders on this server.

The docs in two or three folder in ..\my documents are accesible.

Reboot does not help.

in the past, when i would restore to a previous restore point, it fixed the
problem. Once when I did not wnat to restore futhther, I cancelled the
previous restore, and the problem was aslo resolved.

Any suggestions?

What happens when you drop the *.doc and just look at
\\server\user\thys\my documents\ ?

More troubleshooting at: http://winhlp.com/wxnet.htm

Hans-Georg

 

[Thys]

What happens when you drop the *.doc and just look at
\\server\user\thys\my documents\ ?

More troubleshooting at: http://winhlp.com/wxnet.htm

Hans-Georg

If I do this from the command line (as administrator) ican see
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>dir \\icw-server\users\thys
Volume in drive \\icw-server\users is Offline
Volume Serial Number is 0000-0000

Directory of \\icw-server\users\thys

2008/02/28 05:04 PM <DIR> .
2008/02/20 10:13 PM <DIR> ..
2008/02/28 05:04 PM <DIR> Backup
2008/02/28 06:38 PM <DIR> Download
2006/05/15 04:23 PM 686,592 my docuemtns.xls
2008/02/29 02:01 PM <DIR> My Documents
2006/10/01 04:36 PM 1,269,677 setup_magicdisc.exe
2006/06/19 11:12 PM 571 Shortcut to Thys's Documents.lnk
2007/12/05 03:01 PM <DIR> Sourcebook
2007/04/28 01:20 PM <DIR> X1APFPP_EN (D)
3 File(s) 1,960,936 bytes
7 Dir(s) 20,199,555,072 bytes free
If i type dir \\icw-server\users\thys\my documents\ it says the network path
was not found.

Why does it say : Volume in drive \\icw-server\users is Offline?

I have also tried your link to http://winhlp.com/wxnet.htm. It's a brilliant
website, I tried it even before you told me, but it could not come up with a
solution.

After a system restore yesterday it was fine again. This morning I did an
update (Office 2007 SP1) I was denied access again.

I added a new share on the server in the meantime; just share \thys.
Strangely (for me!) i have no problem accessing the folder as a separate
share.

So, the bottom line: I found a workaround!

Thanks for your help!

 

[Hans-Georg Michna]

"Hans-Georg Michna" wrote:

If i type dir \\icw-server\users\thys\my documents\ it says the network path
was not found.

It needs quotes. Try:

dir "\\icw-server\users\thys\my documents\"

Why does it say : Volume in drive \\icw-server\users is Offline?

That I don't know. Perhaps you have set it up as an offline
folder.

After a system restore yesterday it was fine again. This morning I did an
update (Office 2007 SP1) I was denied access again.

I added a new share on the server in the meantime; just share \thys.
Strangely (for me!) i have no problem accessing the folder as a separate
share.

So, the bottom line: I found a workaround!

Strange, particularly if it sometimes works and sometimes
doesn't.

I would recheck both the access rights to the share and to the
folder. You could also check the access rights to the files and
sub-folders.

A significant fraction of such problems is caused by third-party
security software, particularly all kinds of firewalls and
sometimes VPN software. One of the worst things is to have two
firewalls active at the same time.

Hans-Georg

 

[Thys]

It needs quotes. Try:

dir "\\icw-server\users\thys\my documents\"


That I don't know. Perhaps you have set it up as an offline
folder.


Strange, particularly if it sometimes works and sometimes
doesn't.

It seems that the problem only occurs after I have installed updates!

Danke Schön Hans-Georg!

 

[Hans-Georg Michna]

It seems that the problem only occurs after I have installed updates!

Danke Schön Hans-Georg!

Bitte sehr. -)

You have the workaround, but it is a bit unsatisfying not to be
able to solve the problem entirely.

If you one day find a total solution, please report.

Hans-Georg