Trend Micro PC-Cillin 2005 - takes a minute to initialize

[megashock]

I have been seeing a very strange problem with Trend Micro PC-Cillin
Internet Security 2005. First of all, I'm running Windows XP with SP2, and
Kerio personal firewall. PC-Cillin is installed in "antivirus only" mode
since I use Kerio.

Sometimes, upon bootup, PC-Cillin will take almost exactly one minute to
initialize. During this time, some things are unresponsive, such as My
Computer. It doesn't happen every time, but it does happen alot. It
almost always happens when I chkdsk c: /f and reboot, for example.

Here are the things I've tried:

- Enabling and disabling various features in PC-Cillin
- Disabling uPNP service
- Excluding Kerio folder from real-time protection

I have done clean, fresh installs on 3 different PCs within the last month,
two of which were AMD macines, one was Intel, and this same phenomenon
happens on all 3 machines. I have absolutely traced it to PC-Cillin - the
icon in the systray says "now initialize..." during the minute of
unresponsiveness.

Has anyone else seen this? I have googled for a few hours and could not
find a solution, nor on the Trend Micro support pages.

Thank you!

 

[Ian Kenefick]

I have been seeing a very strange problem with Trend Micro PC-Cillin
Internet Security 2005. First of all, I'm running Windows XP with SP2, and
Kerio personal firewall. PC-Cillin is installed in "antivirus only" mode
since I use Kerio.

Sometimes, upon bootup, PC-Cillin will take almost exactly one minute to
initialize. During this time, some things are unresponsive, such as My
Computer. It doesn't happen every time, but it does happen alot. It
almost always happens when I chkdsk c: /f and reboot, for example.

Here are the things I've tried:

- Enabling and disabling various features in PC-Cillin
- Disabling uPNP service
- Excluding Kerio folder from real-time protection

I have done clean, fresh installs on 3 different PCs within the last month,
two of which were AMD macines, one was Intel, and this same phenomenon
happens on all 3 machines. I have absolutely traced it to PC-Cillin - the
icon in the systray says "now initialize..." during the minute of
unresponsiveness.

Has anyone else seen this? I have googled for a few hours and could not
find a solution, nor on the Trend Micro support pages.

You'd be better of contacting trend support for this.

 

[optikl]

I have been seeing a very strange problem with Trend Micro PC-Cillin
Internet Security 2005. First of all, I'm running Windows XP with SP2, and
Kerio personal firewall. PC-Cillin is installed in "antivirus only" mode
since I use Kerio.

Sometimes, upon bootup, PC-Cillin will take almost exactly one minute to
initialize. During this time, some things are unresponsive, such as My
Computer. It doesn't happen every time, but it does happen alot. It
almost always happens when I chkdsk c: /f and reboot, for example.

Here are the things I've tried:

- Enabling and disabling various features in PC-Cillin
- Disabling uPNP service
- Excluding Kerio folder from real-time protection

I have done clean, fresh installs on 3 different PCs within the last month,
two of which were AMD macines, one was Intel, and this same phenomenon
happens on all 3 machines. I have absolutely traced it to PC-Cillin - the
icon in the systray says "now initialize..." during the minute of
unresponsiveness.

Has anyone else seen this? I have googled for a few hours and could not
find a solution, nor on the Trend Micro support pages.

Thank you!

It's probably the Trojan Scanning feature that dominates your CPU, while
it scans memory. I'm sure it's quite effective, just not real useful.
That's the reason I dumped Trend for the home computers that I share
with others. When they last updated their scan engine, this was one of
the "undesireable" effects.