Toshiba DVD-Rom SD-R6012 not writing DVD's


G

Guest

Hi,

I've seen alot of articles in this newsgroup that were similar but none seem
to address my exact problem. I've applied the info I've garnered but to no
avail... I'm working w/ a Toshiba Satellite Laptop 5205-S703. the trouble
is that the DVD\CD SD-R6012 drive is not working properly. I can read &
write cds and read/view dvds but cannot write to the dvd. The computer was
purchased for this ability, the documentation backs this up, and the door on
the drive clearly indicates that this should be possible. In "My Computer"
the drive is listed as "DVD-RW Drive (D):" and it has been used in the past
to successfully burn dvds. It hasn't been used to burn dvds in about 6mo,
but was used to burn cd's during that time using the windows cd burning
utility with no difficulty.
The only changes made to date.... I uninstalled the original Drag'n Drop
CD CD-R/RW Writing Software and MotionDV Studio v3.5E DVDfunSTUDIO LE v1.0E
by Panasonic that came w/ the computer and replaced them w/ the Roxio Easy CD
and DVD Creator 6. I went to the mfg site for the updates, etc.... I also
disabled the Windows disk writing utility to avoid conflicts. Finally, I
contacted toshiba and was referred to their firmware update site to download
the correct updated driver for my SD-R6012 . Nothing seems to have changed,
I still cannot write to dvds.

When I place a blank DVD-R/RW disk in the drive , Roxio pops up w/
"There is no disk in the drive" & if I try to view the disk in "My Computer"
I get the following message: "Windows cannot read from this disk. The disk
might be corrupted, or it could be using a format that is not compatable with
windows." I have also tried inserting the DVD+R/RW as well, to no avail.

Please Advise !!!!!!!!!!!!!!!!!
 
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T

Thorsten Matzner

serenastars said:
I've seen alot of articles in this newsgroup that were similar but none seem
to address my exact problem. I've applied the info I've garnered but to no
avail... I'm working w/ a Toshiba Satellite Laptop 5205-S703. the trouble
is that the DVD\CD SD-R6012 drive is not working properly. I can read &
write cds and read/view dvds but cannot write to the dvd.

See "CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable
Device" (http://support.microsoft.com/?kbid=316529) and "How to
Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs"
(http://support.microsoft.com/?kbid=321641) and "Resources for
troubleshooting DVD problems in Windows XP"
(http://support.microsoft.com/?kbid=308012).
 
G

Guest

Dear Thorsten,

Thank you for your input. The articles you've listed were among the
many I'd already read and discarded. Unfortunately, none of the info seems
to apply to what appears to be exclusively a DVD writing issue. All else ,
CD-R/RW and DVD-R all work just fine, without error. I put a DVD movie in -
it plays, and I can read or write to CDs just like clockwork, so what gives?
I've been in contact w/ Toshiba - they seem to think the drive is breaking
down, but the computer is not that old and the error msg says that "WINDOWS
cannot read from this disk", which is why I'm hoping it must be a software(?)
issue. I really want to exhaust all avenues before having to replace a drive
that should not require replacement so soon. HELP !!!!
 
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M

Malke

serenastars said:
Dear Thorsten,

Thank you for your input. The articles you've listed were among
the
many I'd already read and discarded. Unfortunately, none of the info
seems
to apply to what appears to be exclusively a DVD writing issue. All
else ,
CD-R/RW and DVD-R all work just fine, without error. I put a DVD
movie in - it plays, and I can read or write to CDs just like
clockwork, so what gives? I've been in contact w/ Toshiba - they seem
to think the drive is breaking down, but the computer is not that old
and the error msg says that "WINDOWS cannot read from this disk",
which is why I'm hoping it must be a software(?)
issue. I really want to exhaust all avenues before having to replace
a drive
that should not require replacement so soon. HELP !!!!
The drive needs to be replaced. The newness of the hardware is
irrelevant; in fact, if hardware is going to fail it will usually do so
fairly soon.

Malke
 

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