Tools option in Outlook 2003 is missing; how do I restore it?

[Guest]

I cannot get to Accounts via Tools in Outlook 2003 tool bar. Tools option is
missing. I have attempted restore and repair, reinstall from original Office
2003 distribution disk, and nothing has worked. How do I restore the Tools
option? My ISP has been changed (telecom merger) and I cannot get to
Accounts to change my Incoming and Outgoing addresses, i.e, I currently can
only get to my email via Webmail and that truly sucks.

 

[Guest]

Could try reset of the menu. This is by right clicking on the menu and then
selecting CUSTOMIZE.
You can reset the menus from there.