Too Many Sets of Personal Folders

[Guest]

I'm using Outlook 2003 and while trying to get the contents of an old .PST
file, I would up creating three sets of Personal Folders, all with the same
content. How do I get rid of two of them?

 

[BillR [MVP]]

Right-click on the root of that folder and choose "Close ...". You can also
remove them via Data File Management.

 

[Guest]

When I tried to open one of the PSTs through File, Open, Outlook Data file, I
would up with a fourth set of Personal Folders. This last one is the only
one that allows me to close the "root" folder. In the others the "close"
option is grayed out.

 

[Guest]

You most likely overwrote one .PST file with another and that tends to
corrupt a profile and create those "ghost" sets of Personal Folders. Start
over with a new mail profile (you can get to the profiles through Control
Panel | Mail) -- make sure you create it from scratch so it's error-free --
and connect your preferred .PST file to it.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Guest]

Thank you for your reply. I had 3 sets of Personal Folders and I was able to
delete one set by going to Control Plane > Mail > Data Files. However, I
still have 2 sets of Personal Folders and there are no more Data Files
showing in the Control Panel > Mail > Data Files dialog box. I still see 2
locations for delivery of new emails, however, when I go to control plane >
mail > E-mail accounts. I need to get rid of one more set of ghost or
duplicate Personal Folders but can't see where to do it.

 

[Judy Gleeson \(MVP Outlook\)]

Jocelyn's suggestion will work - have you tried it yet?

Judy Gleeson
MVP Outlook
Professional Speaker, Trainer and Consultant

read my articles here: www.judygleeson.com
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375

 

[Brian Tillman]

I'm using Outlook 2003 and while trying to get the contents of an old
.PST file, I would up creating three sets of Personal Folders, all
with the same content. How do I get rid of two of them?

Using Import, I suspect. Never import from a PST. It's unnecessary and can
cause exactly what you see. See if this helps:
http://www.outlook-tips.net/howto/ghosts.htm

 

[Guest]

Thank you Brian. That site was what I needed from the very beginning. My
problem is solved.