timeout/no answer sending faxes


A

avremi

I am Using windows xp & outlook xp
Is ther any way to delay the time the fax takes before it
says no answer
sometimes a answering machine will answer and before the
fax kicks in it already says no answer
 
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R

Russ Valentine [MVP-Outlook]

Not sure I understand your question. If an answering machine is answering
and not a fax machine, there are no fax tones. What do you think the Fax
software should say?
 
A

avremi

lets say a combined answer machine fax that automatically
senses a fax tone but only after the message has played.
I hear the phone ringing then answering and then the beep
at that stage the 'fax answer tone' on the other side
kicks in but by then windows decides it has been trying to
send without an answer for to long and says"no answer"
-----Original Message-----
Not sure I understand your question. If an answering machine is answering
and not a fax machine, there are no fax tones. What do you think the Fax
software should say?
--
Russ Valentine
[MVP-Outlook]
avremi said:
I am Using windows xp & outlook xp
Is ther any way to delay the time the fax takes before it
says no answer
sometimes a answering machine will answer and before the
fax kicks in it already says no answer

.
 
R

Russ Valentine [MVP-Outlook]

Aha. Rather important detail you left out.
No way I know of, and I doubt that is the problem. The time the fax service
waits for fax tones is sufficiently long that this problem has never been
reported. On the other hand, the "there is no answer" error is reported
frequently for many modems with which the fax service is not compatible.
--
Russ Valentine
[MVP-Outlook]
avremi said:
lets say a combined answer machine fax that automatically
senses a fax tone but only after the message has played.
I hear the phone ringing then answering and then the beep
at that stage the 'fax answer tone' on the other side
kicks in but by then windows decides it has been trying to
send without an answer for to long and says"no answer"
-----Original Message-----
Not sure I understand your question. If an answering machine is answering
and not a fax machine, there are no fax tones. What do you think the Fax
software should say?
--
Russ Valentine
[MVP-Outlook]
avremi said:
I am Using windows xp & outlook xp
Is ther any way to delay the time the fax takes before it
says no answer
sometimes a answering machine will answer and before the
fax kicks in it already says no answer

.
 
M

Manoj Jain [MSFT]

You can change the modem setting "Cancel the call if not answered within x
seconds". Default is 60 seconds. To change the settings, go to Control
Panel->Phone and Modem options->Modems
Select the modem
Click on Properties of the modem
Go to Advanced Tab
Click on "Change Default Settings"
Here you will find the "Cancel the call" option.

--
Thank you, Manoj
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no
rights.
Please do not send email directly to this alias. This alias is for
newsgroup purposes only.'

Russ Valentine said:
Aha. Rather important detail you left out.
No way I know of, and I doubt that is the problem. The time the fax service
waits for fax tones is sufficiently long that this problem has never been
reported. On the other hand, the "there is no answer" error is reported
frequently for many modems with which the fax service is not compatible.
--
Russ Valentine
[MVP-Outlook]
avremi said:
lets say a combined answer machine fax that automatically
senses a fax tone but only after the message has played.
I hear the phone ringing then answering and then the beep
at that stage the 'fax answer tone' on the other side
kicks in but by then windows decides it has been trying to
send without an answer for to long and says"no answer"
-----Original Message-----
Not sure I understand your question. If an answering machine is answering
and not a fax machine, there are no fax tones. What do you think the Fax
software should say?
--
Russ Valentine
[MVP-Outlook]
I am Using windows xp & outlook xp
Is ther any way to delay the time the fax takes before it
says no answer
sometimes a answering machine will answer and before the
fax kicks in it already says no answer


.
 
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Joined
Mar 20, 2015
Messages
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Hi Russ,

I disagree with your statement "..the time the fax service waits for fax tones is sufficiently long..."; it just happens to be that I am trying to send a Fax from South America to the United States using the only Nro. available, which is an 888 (toll-free within the US but not from overseas).

So, what happens is that the modem makes the connection but, 15 seconds later, the local operator issues an 18-second message warning the caller will be billed no matter what, then about 8 seconds later, the American operator issues a similar message before actually making the connection. The Fax utility cuts the transmission and offers a "No answer" message because it did not received the proper greeting in whichever time you call "sufficiently long".

Changing Modem settings is useless, as the utility cuts the call anyways; therefore, IT IS A PROBLEM!

I will think the best of you, if you can actually offer valid advice; after all, I have no other means to send my critical fax.

Thanks.

Aha. Rather important detail you left out.
No way I know of, and I doubt that is the problem. The time the fax service
waits for fax tones is sufficiently long that this problem has never been
reported. On the other hand, the "there is no answer" error is reported
frequently for many modems with which the fax service is not compatible.
--
Russ Valentine
[MVP-Outlook]
"avremi" <(e-mail address removed)> wrote in message
news:05e101c3405f$1c63d000$(e-mail address removed)...
> lets say a combined answer machine fax that automatically
> senses a fax tone but only after the message has played.
> I hear the phone ringing then answering and then the beep
> at that stage the 'fax answer tone' on the other side
> kicks in but by then windows decides it has been trying to
> send without an answer for to long and says"no answer"
> >-----Original Message-----

> >Not sure I understand your question. If an answering
> machine is answering
> >and not a fax machine, there are no fax tones. What do

> you think the Fax
> >software should say?

> >--
> >Russ Valentine
> >[MVP-Outlook]
> >"avremi" <(e-mail address removed)> wrote in message
> >news:090001c33ffa$b429fb90$(e-mail address removed)...
> >> I am Using windows xp & outlook xp
> >> Is ther any way to delay the time the fax takes before
> it
> >> says no answer

> >> sometimes a answering machine will answer and before the
> >> fax kicks in it already says no answer
> >
> >
> >.
> >
 

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