Those damn pst files!!

[Paul J. Soychaki]

Hello,

I have had MANY problems with outlook, first, I had
problems where I had to reinstall every time I closed
outlook xp or I couldn't send emails, then I tried the
detect and repair--restore defaults, then I reconfigured
and it seemed to work fine...EXCEPT I could no longer
intellisync or sync anything...I looked into the matter,
and found that my default Outlook.pst was now
outlook1.pst, so I changed the name to outlook.pst,
reconfigured (again lost the address book in the process)
and still can't sync...what is up with these damn pst
files? WHERE should I put that OUTLOOK.PST file so
everything will work...

Paul J. Soychak
(e-mail address removed)

 

[Diane Poremsky]

#1 - the lost address book could be easily fixed -
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
#2 - it sounds more like there is a problem with the sync software or
outlook, not the pst. Detect and repair doesn't fix problems caused by user
configuration issues - since you use Ol2002, you'll want to make a new
profile for starters. To test it, use the default pst and restore your
existing pst once you get everything working.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

 

[Guest]

#1 - the lost address book could be easily fixed -
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
#2 - it sounds more like there is a problem with the sync software or
outlook, not the pst. Detect and repair doesn't fix problems caused by user
configuration issues - since you use Ol2002, you'll want to make a new
profile for starters. To test it, use the default pst and restore your
existing pst once you get everything working.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Hello,

I have had MANY problems with outlook, first, I had
problems where I had to reinstall every time I closed
outlook xp or I couldn't send emails, then I tried the
detect and repair--restore defaults, then I reconfigured
and it seemed to work fine...EXCEPT I could no longer
intellisync or sync anything...I looked into the matter,
and found that my default Outlook.pst was now
outlook1.pst, so I changed the name to outlook.pst,
reconfigured (again lost the address book in the process)
and still can't sync...what is up with these damn pst
files? WHERE should I put that OUTLOOK.PST file so
everything will work...

Paul J. Soychak
(e-mail address removed)

 

[Guest]

#1 - the lost address book could be easily fixed -
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right

click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
#2 - it sounds more like there is a problem with the sync software or
outlook, not the pst. Detect and repair doesn't fix problems caused by user
configuration issues - since you use Ol2002, you'll want to make a new
profile for starters. To test it, use the default pst and restore your
existing pst once you get everything working.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Hello,

I have had MANY problems with outlook, first, I had
problems where I had to reinstall every time I closed
outlook xp or I couldn't send emails, then I tried the
detect and repair--restore defaults, then I reconfigured
and it seemed to work fine...EXCEPT I could no longer
intellisync or sync anything...I looked into the matter,
and found that my default Outlook.pst was now
outlook1.pst, so I changed the name to outlook.pst,
reconfigured (again lost the address book in the process)
and still can't sync...what is up with these damn pst
files? WHERE should I put that OUTLOOK.PST file so
everything will work...

Paul J. Soychak
(e-mail address removed)

Okay, I am an IT professional and have called Microsoft, Dell, Yahoo, WinFax, basically every single place I could ask and no one has my answer...here is what I need...for some reason, now that I have outlook2003 (even though it worked on first installation), I cannot sync ANYTHING at all...after first installing outlook 2003, Outlook worked fine, but suddenly I could not access my contacts folder for WinFax Pro, I couldn't intellisync for yahoo, and I can't sync outlook to my palm...

I have done so much research on this subject it is depressing...basically, what I have been told numerous times is that I need to ensure that the file outlook.pst (the default file all of these synching programs use) in the folder outlook (many subdir, but the one they say to put it in), name it correctly (outlook.pst) and IT STILL DOESN'T WORD!!! NONE OF THEM!!!! THAT CAN'T BE ALL OF THE OTHER PROGRAMS, it must be OUTLOOK 2003!!!!!!!!!!!!!!!!!!!!!! Is there a registry error here...that is all anyone I ask can think of...as I said, I have reinstalled, resorted to defaults under detect and repair, basically everything everyone (at this point about 100 people) told me to do and NO ANSWER!!!! HELP!!!!!

Paul Soychak
(e-mail address removed)