"This form requires Word as your e-mail editor..." error

[Marie79]

Why do I keep getting this error? The full error reads "This form requires
Word as your e-mail editor, but Word is either busy or cannot be found. The
form willl be opened in the Outlook editor instead."
I am using Outlook 2002. "Use Mircosoft Word to edit e-mail messages" box is
checked off in my Mail Format-Options, but when I try to reply to some (and
not all) messages from clients I get this error and the box is unchecked when
I go back into Mail Format-Options.

 

[Marie79]

Are you also using Word 2002 on the same host where you are using
Outlook 2002? The versions MUST match for integration to work.

Yes, they are the same versions...

 

[Brian Tillman]

Why do I keep getting this error? The full error reads "This form
requires Word as your e-mail editor, but Word is either busy or
cannot be found. The form willl be opened in the Outlook editor
instead."
I am using Outlook 2002. "Use Mircosoft Word to edit e-mail messages"
box is checked off in my Mail Format-Options, but when I try to reply
to some (and not all) messages from clients I get this error and the
box is unchecked when I go back into Mail Format-Options.

Try this: Click Start>Run and enter

regsvr32.exe ole32.dll

in the Open field and click OK.